Assistant General Manager
3 weeks ago
Job Summary:
The Assistant General Manager is responsible for delivering exceptional service and experience in the operation. This role oversees the administrative and operational tasks, including financial management and analysis, sanitation and safety. The ideal candidate will have a strong passion for quality food preparation and hospitality, with excellent communication skills and the ability to motivate and develop a team.
Key Responsibilities:
* Designs and manages the overall experience, setting an expectation of hospitality that is friendly and engaging
* Trains and develops the management team, ensuring they have the skills and knowledge to deliver exceptional service
* Works with the General Manager to monitor and manage all financial responsibilities, ensuring the cafe operates within budget
* Promotes a culture of Food and Workplace Safety, treating everyone with professionalism, care and respect
* Responds to all comments and complaints within 24 hours, following up with a written or verbal response
* Works with the General Manager to ensure cafe teams work within budget while maintaining standards
Requirements:
* Bachelor's degree or equivalent professional experience
* Minimum 3-5 years food service multi-unit supervision experience
* Excellent communication skills, both written and verbal
* Strong passion for great food and hospitality
* General culinary knowledge of basic kitchen practices, protocols and procedures
* Ability to manage time effectively and prioritize tasks to meet deadlines
* Ability to follow all Health & Safety standards
About Compass Group USA:
Compass Group USA is a leading provider of dining and event catering services for some of the nation's most prestigious museums, performing arts centers and corporations. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
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