Patient Services Coordinator

3 weeks ago


Cleveland, Ohio, United States The MetroHealth System Full time
Job Summary

Serves as the primary point of contact for ambulatory practice and pathology patients, ensuring seamless registration, scheduling, and authorization processes. Utilizes analytical skills to gather and analyze patient demographic and payor data, driving optimal reimbursement for The MetroHealth System.

Key Responsibilities
  • Registers patients, verifies demographic and insurance information, and ensures accurate billing and reimbursement.
  • Coordinates scheduling and pre-certification/authorization for services, ensuring timely and efficient delivery of care.
  • Analyzes patient data to identify trends and opportunities for improvement, contributing to the system's mission to prevent disease and promote community health.
Requirements
  • High School Diploma or equivalent required; relevant work experience or education in medical billing or patient registration preferred.
  • Must pass the PSR pre-employment screening test with a score of 75% or better and the post-employment test with a score of 80% or better.
Physical and Environmental Demands
  • May sit, stand, stoop, bend, and ambulate intermittently during the day.
  • May need to sit or stand for extended periods.
  • Requires normal visual and auditory range, finger dexterity to operate office equipment, and ability to lift up to 25 pounds.


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