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Client Support Specialist
2 months ago
Overview:
Key Responsibilities:
As a Client Support Specialist, you will be the initial and final point of contact for our clients.
Your role will involve creating memorable experiences and fostering customer loyalty by leveraging your knowledge of our products and services to recommend oil change options and supplementary services.
Regardless of your background, our comprehensive training program will equip you with the necessary skills to engage effectively with our customers and to excel in your role.
We are committed to helping you become proficient in our offerings, services, and corporate values.
At Valvoline Instant Oil Change, we prioritize our workforce. We are dedicated to cultivating a diverse and inclusive environment, welcoming team members from various backgrounds and experiences.
Benefits and Perks:
Competitive weekly compensation - $19.25/Hour
Paid training on the job – No prior automotive experience is necessary
Flexible Scheduling:
No late shifts or holiday work
Paid time off (PTO) and vacation benefits
Uniforms and tools provided by the company
Tuition assistance and access to a complimentary online university
Medical and prescription drug coverage – with contributions to a Health Savings Account
Dental, vision, and 401(k) retirement savings plans – 100% match up to 5%
Opportunities for internal promotions – a commitment we value
Backup Child and Elder Care
50% discount on Valvoline Instant Oil Change (VIOC) services
*Terms and conditions apply, and benefits may vary by location.
Qualifications for Success:
Comfortable recommending additional services to clients based on inspections and/or manufacturer and Valvoline guidelines
Strong interpersonal and verbal communication skills
Ability to interact with clients face-to-face
Willingness to learn and develop professionally
Occasional lifting of up to 50 pounds
Ability to be cross-trained as a top-side technician
Full mobility and capability to work with hands raised
Ability to stand for extended periods and navigate stairs
Comfortable working in a non-climate-controlled setting
Fluency in English for reading, writing, and speaking
Career Advancement Opportunities:
At Valvoline Instant Oil Change, your path to career growth is boundless. Click to explore more and hear from our team members.
With an award-winning training program, a commitment to safety, and values grounded in fairness and honesty, we are dedicated to helping you achieve every professional milestone.
Valvoline is proud to be an Equal Opportunity Employer and welcomes all to apply.All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against based on disability.
The Company strives to make its recruitment process accessible to all users.Reasonable accommodations will be provided, upon request, to applicants with disabilities to ensure equal opportunity throughout the recruitment and selection process.
The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.