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Customer Service Representative

3 weeks ago

Franklin, Virginia, United States Wal-Mart Stores , Inc. Full time

Overview

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We are looking for a Customer Service Representative to join our team at Wal-Mart Stores, Inc. in Franklin, VA. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting a positive shopping experience.

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Salary

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The estimated hourly wage range for this position is $14.00 to $26.00 per hour, with opportunities for annual or quarterly performance incentives and additional compensation in the form of premiums based on schedule, facility, season, or specific work performed.

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Job Description

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A successful Customer Service Representative will be able to:

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  • Respond to customer inquiries and resolve complaints in a timely and professional manner;">
  • Provide product information and recommendations to customers;">
  • Process returns and exchanges efficiently and accurately;">
  • Maintain a clean and organized store environment;">
  • Work effectively in a team environment to achieve sales goals and objectives;">
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Benefits

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As a Customer Service Representative at Wal-Mart Stores, Inc., you will enjoy a comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k), stock purchase, and company-paid life insurance. You will also receive paid time off benefits, including parental leave, family care leave, bereavement, jury duty, and voting, as well as short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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Requirements

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To be successful in this role, you will need:

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  • To have excellent communication and interpersonal skills;">
  • To be able to work effectively in a fast-paced environment;">
  • To be able to lift up to 25 pounds and stand for long periods of time;">
  • To be available to work a variety of shifts, including mornings, evenings, and weekends;">
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About Us

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Wal-Mart Stores, Inc. is a leading retail corporation committed to providing excellent customer service and creating a positive shopping experience for our customers.