Customer Experience Specialist
2 days ago
We are seeking a highly skilled and empathetic Customer Experience Specialist to join our team at SumUp. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our merchants, ensuring their needs are met and exceeded.
Key Responsibilities:- Provide timely and effective support to merchants via phone, email, chat, and social media channels
- Become proficient in our technology and products to effectively resolve customer issues
- Collaborate with other departments to ensure seamless support and resolve complex issues
- Contribute to process optimization and content creation to improve the support experience
- Strong customer service skills and experience
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Excellent communication and problem-solving skills
- Proficiency in Microsoft Excel and data analysis
- Ability to work independently and as part of a team
- $16 per hour
- 37 paid days off per year, including vacation, holidays, and wellness days
- Amazing medical, dental, and vision benefits
- 401(K) employer match
- Paid parental leave
- One month of sabbatical after every 3 years of employment
SumUp is an Equal Employment Opportunity employer, committed to creating a diverse and inclusive work environment. We welcome applications from candidates of all backgrounds and experiences.
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Customer Experience Specialist
3 days ago
El Paso, Texas, United States SumUp Full timeCustomer Experience SpecialistSumUp is seeking a highly skilled Customer Experience Specialist to join our team in El Paso, Texas. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our merchants.Key Responsibilities:Be the voice of our company, providing direct support to our...
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Customer Experience Specialist
1 week ago
El Paso, Texas, United States SumUp Full timeCustomer Experience SpecialistSumUp is seeking a highly skilled Customer Experience Specialist to join our team in El Paso, Texas. As the voice of support for our merchants, you will be responsible for effectively responding to and resolving a variety of customer support issues.Key Responsibilities:Be the direct link to our merchants, providing timely and...
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Customer Experience Specialist
2 weeks ago
El Paso, Texas, United States SumUp Full timeJob OverviewWe are seeking a highly skilled Customer Experience Specialist to join our team in El Paso, Texas. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our merchants.Key ResponsibilitiesProvide timely and effective support to merchants via phone, email, chat, and social media...
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Customer Experience Specialist
2 days ago
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Customer Experience Specialist
1 day ago
El Paso, Texas, United States SumUp Full timeJob OverviewSumUp is seeking a highly skilled Customer Experience Specialist to join our team in El Paso, Texas. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our merchants.Key Responsibilities:Provide timely and effective support to merchants via phone, email, chat, and social media...
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Customer Experience Representative
4 weeks ago
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Customer Experience Specialist
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Customer Experience Coordinator
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Customer Experience Coordinator
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Customs Clearance Specialist
1 month ago
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Customs Clearance Specialist
1 month ago
El Paso, Texas, United States Sumitomo Electric Wiring Systems Full timeJob SummaryWe are seeking a highly skilled Customs Clearance Specialist to join our team at Sumitomo Electric Wiring Systems. As a key member of our operations team, you will be responsible for ensuring the smooth clearance of import and export shipments through Mexican Customs.Key ResponsibilitiesPrepare and submit Mexican Customs documents and electronic...
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Customer Support Specialist
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Customs Clearance Specialist
2 months ago
El Paso, Texas, United States Sumitomo Electric Wiring Systems Full timeAbout the RoleWe are seeking a highly skilled Customs Clearance Specialist to join our team at Sumitomo Electric Wiring Systems. As a key member of our Customs Department, you will be responsible for ensuring seamless customs clearance processes for our southbound shipments.Key ResponsibilitiesPrepare and submit Mexican Customs documents and electronic US...
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Customer Experience Ambassador
1 month ago
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Customer Retention Specialist
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Customer Experience Associate
4 weeks ago
El Paso, Texas, United States Army & Air Force Exchange Service Full timeJob SummaryAs a Customer Experience Associate - Store Supervisor with the Army & Air Force Exchange Service, you will oversee associates in the execution of strategies to deliver a tailored customer experience within assigned department(s).Key ResponsibilitiesEmpower associates to create a positive environment that drives the customer experienceUtilize...
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Bilingual Customer Support Specialist
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Customer Service Representative
1 week ago
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