Customer Experience Ambassador

2 months ago


El Paso, Texas, United States Dave & Buster Full time
Job Summary

We are seeking a highly skilled and enthusiastic Customer Experience Ambassador to join our team at Dave & Buster's. As a Customer Experience Ambassador, you will be responsible for delivering an unparalleled guest experience through exceptional service, ensuring that every guest leaves with a positive impression of our establishment.

Key Responsibilities
  • Provide Exceptional Guest Service: Greet guests with a smile and a friendly attitude, ensuring that every guest feels welcome and valued.
  • Manage Guest Flow: Effectively manage guest flow to minimize wait times and ensure a seamless experience.
  • Assist with Game and Food Service: Provide assistance with game and food service, including answering questions and making recommendations.
  • Maintain a Clean and Organized Environment: Ensure that the Winner's Circle area is clean, organized, and well-stocked at all times.
  • Collaborate with Team Members: Work closely with other team members to ensure that every guest receives exceptional service.
  • Meet Sales and Service Goals: Meet or exceed sales and service goals, ensuring that every guest has a positive experience.
Requirements
  • High School Diploma or Equivalent: A high school diploma or equivalent is required.
  • Excellent Communication Skills: Excellent communication skills, both verbal and written, are essential for this role.
  • Ability to Work in a Fast-Paced Environment: The ability to work in a fast-paced environment, with a high level of energy and enthusiasm, is required.
  • Ability to Lift Up to 30 Pounds: The ability to lift up to 30 pounds is required for this role.
  • Availability to Work Flexible Hours: Availability to work flexible hours, including evenings, weekends, and holidays, is required.
What We Offer
  • Competitive Hourly Rate: A competitive hourly rate, ranging from $7.25 to $10.50 per hour.
  • Opportunities for Advancement: Opportunities for advancement and career growth within the company.
  • Fun and Dynamic Work Environment: A fun and dynamic work environment, with a team of enthusiastic and dedicated employees.


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