Dental Office Coordinator

2 days ago


Port Arthur, Texas, United States North Port Oral Surgery & Dental Care Full time
Job Summary:

We are seeking a highly organized and detail-oriented Business Assistant to join our team at North Port Oral Surgery and Dental Care. As a Business Assistant, you will play a vital role in supporting our front office operations, ensuring seamless patient care, and contributing to the success of our dental practice.

Key Responsibilities:

* Greet and welcome patients, creating a positive first impression of our team
* Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
* Utilize Dentrix for patient scheduling and records, ensuring accurate and up-to-date information
* Schedule and confirm appointments for multiple providers, ensuring efficient use of time and resources
* File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
* Post insurance and patient payments and process accounts receivables, maintaining accurate financial records
* Review treatment plan fees and payment options with patients, providing clear and concise information
* Partner with providers and team members to implement Heartland Dental systems, optimizing office potential and improving patient care

What We Offer:

* Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
* Front-loaded education and training, providing opportunities for growth and development
* Access to on-demand Daily Pay, allowing for flexibility and convenience
* A stable career with unlimited growth potential, working with a secure company with 20+ years of industry-leading experience

Requirements:

* Experience working in a fast-paced and customer-centric environment
* Excellent communication and organizational skills, with the ability to multitask and prioritize tasks effectively
* Minimum 1+ years of experience in a dental or medical setting, with a strong understanding of insurance billing and accounts receivable
* Dentrix or other dental software experience, with the ability to learn and adapt to new systems

Physical Requirements:

* Ability to perform essential duties satisfactorily with or without reasonable accommodation, with regular attendance and punctuality
* Prolonged periods of sitting at a desk and working on a computer, with occasional lifting of up to 15 pounds
* Availability to attend virtual training sessions (or in-person) periodically throughout the year

About Us:

North Port Oral Surgery and Dental Care is a unique dental practice that serves the community with compassion and care. As a supported office of Heartland Dental, we are part of a larger network of dental practices that share a commitment to excellence and patient satisfaction. We are proud to offer a stable career with unlimited growth potential, working with a secure company with 20+ years of industry-leading experience.

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