Assistant Department Manager

2 days ago

Kennedy Space Center, United States Bned Full time

Job Title: Assistant Department Manager

Job Summary:

Barnes & Noble College is seeking an Assistant Department Manager to support the management team in delivering outstanding customer service and driving sales in our retail environment. As a key member of the store team, you will provide direct oversight of one or more departments, maintain a working knowledge of all departments, and ensure that your area of responsibility is properly merchandised and operationally sound.

Responsibilities:

  • Assist in the daily operation of the store in partnership with the Assistant Store Manager, Department Manager, and other members of the management team.
  • Act as the Manager-on-Duty and maintain a working knowledge of all departments to provide daily support, direction, and guidance to customers and team members.
  • Utilize analytical skills and knowledge of the campus to best manage the day-to-day operations and make decisions.
  • Assist with assigning work and providing focused direction to booksellers to manage and accomplish multiple projects.
  • Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases.
  • Maintain an appealing sales floor by shelving, arranging, cleaning, and organizing product or space within the store.
  • Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.

Requirements:

  • 2+ years of experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program.
  • High school diploma/GED preferred.
  • Outstanding customer service skills to match customers to products that meet their needs.
  • Basic reading, writing, and accounting skills required.
  • Excellent customer service and communication skills needed.
  • Strong interpersonal, communication, and problem-solving skills.
  • Ability to work a flexible schedule including evenings, weekends, and holidays.

Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

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