Sales Associate

1 week ago


River Forest, Illinois, United States Chico's FAS Full time
Job Title: Sales Associate - Customer Experience Expert

Job Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a visually appealing store environment.

Key Responsibilities:

* Provide outstanding customer service, ensuring a positive and personalized shopping experience for all customers
* Meet or exceed sales goals by utilizing sales techniques and communicating product knowledge to customers
* Maintain knowledge of current sales and promotions, as well as visual standards
* Participate in visual directives, including monthly store sets and zone maintenance
* Model and promote the Most Amazing Personal Service (MAPS) principles and standards
* Ensure prompt resolution of customer concerns
* Maintain a fast and efficient register experience
* Reinforce buying decisions at the checkout and achieve add-on goals
* Build and maintain a solid customer following through clienteling and wardrobing

Requirements:

* Retail or sales experience preferred
* Must be 16 years of age or older
* Excellent communication and customer service skills
* Ability to learn or adapt to technology provided by the company
* Strong organizational skills and ability to multi-task in a fast-paced environment
* Regular attendance is essential to this position

Physical Requirements:

* Constant walking/standing (67-100% of 8-hour shift)
* Occasional lifting up to 50 lbs. (1-33% of 8-hour shift)
* Frequent climbing (34-66% of 8-hour shift)

Equal Opportunity Employer: Chico's FAS is an equal opportunity employer and welcomes applications from diverse candidates.
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