Sales and Customer Service Representative

4 weeks ago


River Forest, Illinois, United States Massage Envy Full time
Unlock Your Potential at Massage Envy

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a talented Sales and Customer Service Associate to join our team at Massage Envy Oak Park River Forest.

About the Role

As a Sales and Customer Service Associate, you will be the face of our brand, providing outstanding service to our clients and promoting the value of Total Body Care. Your primary responsibilities will include:

  • Providing exceptional customer service and ensuring every client feels valued and understood
  • Promoting the benefits of Total Body Care and educating clients on new and expanded services
  • Supporting clinic flow by greeting clients, scheduling services, and addressing questions
  • Helping grow and retain a client base through in-person and phone/email outreach
What We Offer

At Massage Envy, we're committed to delivering an exceptional experience for our clients and our team members. As a Sales and Customer Service Associate, you can expect:

  • A competitive base pay plus bonuses and commissions
  • A 401(k) plan and employee assistance program
  • A flexible schedule for a better work-life balance
  • In-depth product and service training
  • Employee discounts on services and retail
Requirements

To be successful in this role, you'll need:

  • A high school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Critical thinking skills, excellent math and computer skills, and the ability to multitask
  • Great people skills and the ability to establish positive relationships with guests
  • A general knowledge of massage and skin care services
Ready to Join Our Team?

If you're passionate about delivering exceptional customer experiences and have a passion for wellness, we'd love to hear from you. Apply today to join our team at Massage Envy Oak Park River Forest



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