Logistics and Shipping Specialist
2 weeks ago
American Concrete Products stands as a premier producer of high-quality concrete solutions catering to diverse sectors. We are currently in search of a Logistics and Shipping Specialist who will manage customer orders, orchestrate daily shipping operations, and deliver exceptional customer service to our esteemed clientele.
Key Responsibilities:
- Process customer orders and ensure timely delivery of products.
- Collaborate with both internal and external drivers to strategize daily load schedules.
- Liaise with Quality Control personnel to confirm product readiness for dispatch.
- Respond to customer inquiries promptly and resolve issues efficiently and professionally.
- Maintain relationships with external trucking brokers to uphold service standards, manage capacity, and adhere to freight budgets.
- Identify and address product quality or service discrepancies with staff and vendors, implementing measures to avert future occurrences.
- Assist in managing customer receivables and credit to mitigate impacts on subsequent shipments.
Qualifications:
- Previous experience in a similar role is essential.
- Excellent communication skills, both verbal and written, are required for interactions with customers and internal teams.
- Proficient in computer applications, particularly the Microsoft Suite (Outlook, Word, Excel).
- Strong knowledge of precast concrete products.
- Experience in the construction sector is advantageous.
- Ability to interpret blueprints effectively.
- Strong organizational skills and the capacity to manage multiple tasks simultaneously.
Benefits:
- Full-time, year-round employment.
- Medical, dental, and vision benefits available after 60 days.
- Competitive salary and profit-sharing opportunities.
- Overtime availability.
- 401K plan with matching contributions.
- Opportunities for internal promotions.
- Commitment to sustainability since 1940.
American Concrete Products, part of the Enterprise Properties, Inc. family, is an equal opportunity employer adhering to EEOC regulations. Pre-employment drug screening, criminal background checks, reference checks, and employment verification are integral components of our hiring process.
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