Sales Lead

1 week ago


Gaithersburg, Maryland, United States Ascena Full time

About Us

At LOFT, we're passionate about empowering women to express their authentic selves through fashion. Our mission is to provide modern, feminine, and versatile clothing that makes women feel confident and beautiful.

About the Role

We're seeking a Sales Lead to join our team at the Washingtonian Center store. As a Sales Lead, you'll play a key role in delivering exceptional customer experiences and supporting our sales team. Your focus will be on providing personalized service, guidance, and support to our customers and associates.

The Impact You Can Have

  • Be a representative of the LOFT brand and model personalized customer experience behaviors.
  • Assist store leaders with onboarding and developing an effective, highly engaged team.
  • Support an inclusive store environment where everyone feels welcome and engaged.
  • Uphold the highest visual and operational standards while keeping the focus on the customer.
  • Use tools to drive a customer-focused team environment and profitable business.
  • Provide in-the-moment feedback and coaching to help associates bring their best to customer interactions.
  • Build productive relationships by sharing ideas and supporting the team.
  • Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
  • Seamlessly step into the role of manager when needed.

You'll Bring to the Role

  • 6 months of retail sales experience (preferred)
  • Management experience (preferred)
  • Technology proficiency and ability to operate a point-of-sale system
  • Enjoy communicating and coaching
  • Flexible availability – including evenings, weekends, and holidays
  • Takes initiative in making thoughtful decisions
  • Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits

  • Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands
  • Support for your individual development plus opportunity for growth within our family of brands
  • A culture of giving back – opportunities to support our philanthropic partners that benefit local communities
  • 401(k)

Location: Washingtonian Center, Gaithersburg, MD 20878

Position Type: Regular/Part-time


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