Desktop Support Specialist

4 days ago


Phoenix, Arizona, United States GTN Technical Staffing Full time

Job Summary:

We are seeking a highly organized and self-motivated Desktop Support Specialist to join our team at GTN Technical Staffing. As a key member of our support team, you will be responsible for providing top-notch technical support to our clients.

Key Responsibilities:

  • Ticket Management: Manage and resolve technical issues in a timely and efficient manner.
  • Documentation and SOPs: Create and update Standard Operating Procedures (SOPs) to ensure consistency and accuracy.
  • Access Management: Grant, modify, and disable access to company applications as needed.
  • Onboarding and Offboarding: Ensure a smooth transition for new employees and departing staff.
  • Shared Mailbox Management: Manage shared mailboxes and ensure timely responses to client inquiries.
  • Audit Support: Provide evidence for audit requests and ensure compliance with SOX regulations.

Requirements:

  • SOX Compliance: Experience with SOX PWC audit compliance.
  • Process Improvement: Knowledge of process improvement methodologies, such as Agile, Scrum, Lean, and ITIL.
  • Technical Skills: Proficiency in Active Directory, Windows 10, Microsoft Office, and O365.
  • Soft Skills: Excellent communication and problem-solving skills.

About GTN Technical Staffing:

We are GTN – The Go To Network. We are a leading provider of technical staffing solutions, and we are committed to delivering exceptional service to our clients and candidates.



  • Phoenix, Arizona, United States TEKsystems Full time

    Job SummaryWe are seeking a skilled Desktop Support Specialist to join our team at TEKsystems. As a key member of our IT support team, you will be responsible for providing top-notch technical assistance to our users.Key Responsibilities:Provide in-person technical support to users on Windows 10 and Mac devices.Assist with troubleshooting and resolving...


  • Phoenix, Arizona, United States St Vincent De Paul Full time

    Job DescriptionThe Desktop Support Specialist will play a critical role in ensuring the smooth operation of our organization's technology infrastructure. This individual will be responsible for providing technical assistance and support to employees, troubleshooting and resolving hardware and software issues, and maintaining a high level of customer...


  • Phoenix, Arizona, United States St Vincent De Paul Full time

    Job DescriptionThe Desktop Support Specialist will play a critical role in ensuring the smooth operation of our organization's technology infrastructure. This individual will be responsible for providing technical assistance and support to employees, troubleshooting and resolving hardware and software issues, and maintaining a high level of customer...


  • Phoenix, Arizona, United States GTN Technical Staffing Full time

    Job Title: Desktop Support SpecialistJob Summary:We are seeking a highly organized and self-motivated Desktop Support Specialist to join our team at GTN Technical Staffing. As a key member of our support team, you will be responsible for providing top-notch technical support to our clients.Responsibilities:Ticket Management: Manage and resolve technical...


  • Phoenix, Arizona, United States TEKsystems Full time

    Job SummaryWe are seeking a skilled Desktop Support Specialist to join our team at TEKsystems. As a key member of our IT support team, you will be responsible for providing top-notch technical assistance to our users.Key ResponsibilitiesProvide in-person technical support to users on Windows 10 and Mac devices.Develop and maintain excellent interpersonal...


  • Phoenix, Arizona, United States Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd Full time

    Welcome to Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd, where we are seeking a highly skilled Desktop Support Engineer to join our team.Job Summary:We are looking for a seasoned technical support professional with a strong background in desktop support, hardware troubleshooting, and software troubleshooting. The ideal candidate will...


  • Phoenix, Arizona, United States MetroSys Full time

    Job Title: Desktop Support TechnicianWe are seeking a skilled Desktop Support Technician to provide onsite technical support across multiple local locations. The technician will be responsible for troubleshooting hardware and software issues, setting up and configuring desktop systems, and providing general IT support to employees.Key Responsibilities:Onsite...


  • Phoenix, Arizona, United States Diverse Lynx Full time

    Desktop Support Engineer RoleWe are seeking a skilled Desktop Support Engineer to join our team at Diverse Lynx LLC.Job TypeContractLocationPhoenix, AZ (Onsite day 1)Key ResponsibilitiesProvide technical support for laptop and desktop computers, hardware troubleshooting, and software issues.Utilize knowledge of Microsoft SCCM and Windows Desktop operating...


  • Phoenix, Arizona, United States Diverse Lynx Full time

    Job Summary:We are seeking a highly skilled Desktop Support Engineer to join our team at Diverse Lynx LLC. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients. Key Responsibilities:• Provide exceptional technical support to clients via phone, email, and remote desktop sessions•...


  • Phoenix, Arizona, United States Mountain Park Health Center Full time

    Job SummaryWe are seeking a skilled Desktop Support Specialist II to join our team at Mountain Park Health Center. This role will provide first-level technical support to end-users, ensuring the smooth operation of our IT systems.Key ResponsibilitiesProvide technical support to end-users via phone, email, or in-personSupport operating systems, applications,...


  • Phoenix, Arizona, United States Inficare Full time

    Job Role:EUC/Desktop Support SpecialistJob Location:Phoenix, AZ (Day 1 onsite)Job Duration:The ideal candidate must possess excellent written and verbal communication skills with the ability and know-how to collaborate effectively with domain experts and IT leadership teams.The primary role of the IT Support Analyst II is to provide End User Computing...


  • Phoenix, Arizona, United States Modigent Full time

    Job Title: IT Desktop Support EngineerJob Summary:We are seeking a highly skilled IT Desktop Support Engineer to join our team at Modigent. As a key member of our Information Systems department, you will be responsible for the life-cycle management of all IS/IT assets, including configuration management, change management, and release management activities...


  • Phoenix, Arizona, United States GTN Technical Staffing Full time

    {"h1": "Desktop Support Job Description", "ul": ["Responsibilities:", "\u2022 Ticket management", "\u2022 Documentation \u2013 Creation and updates of SOPs", "\u2022 Access management of company in-scope applications", "\u2022 Process Onboarding/offboarding", "\u2022 Shared Mailbox management", "\u2022 Providing evidence for audit requests"], "h2":...


  • Phoenix, Arizona, United States Inficare Full time

    Job Role:EUC/Desktop Support L2Job Location:Phoenix AZ (Day 1 onsite)Job Duration:The ideal candidate must possess excellent written and verbal communication skills with the ability and know-how to collaborate effectively with domain experts and IT leadership teams.The primary role of the IT Admin & Support Analyst II is to provide End User Computing support...


  • Phoenix, Arizona, United States TEKsystems Full time

    Job SummaryWe are seeking a skilled Desktop Technician to join our team at TEKsystems. As a Desktop Technician, you will be responsible for providing enhanced end-user computing support, performing analytical, technical, and administrative work in planning, installing and supporting new and existing computer equipment and business critical software.Key...


  • Phoenix, Arizona, United States TEKsystems Full time

    Job SummaryWe are seeking a skilled Desktop Technician to join our team at TEKsystems. As a Desktop Technician, you will be responsible for providing enhanced end-user computing support, performing analytical, technical, and administrative work in planning, installing and supporting new and existing computer equipment and business critical software.Key...

  • Desktop Support Lead

    1 month ago


    Phoenix, Arizona, United States Western Alliance Bank Full time

    Job Summary:Western Alliance Bank is seeking a highly skilled IT Operations Manager to lead our desktop support team and drive innovation in our support processes. As a key member of our IT organization, you will be responsible for creating and implementing support processes, troubleshooting hardware and software issues, and developing user-friendly...


  • Phoenix, Arizona, United States Cable One Full time

    Job Summary:Cable One and our family of brands are seeking a skilled Desktop Support Technician to join our team. As a Desktop Support Technician, you will be responsible for providing technical support to our customers, troubleshooting hardware and software issues, and ensuring the smooth operation of our desktop systems.Key Responsibilities:* Provide...


  • Phoenix, Arizona, United States Farnsworth Group Full time

    Job Summary:Farnsworth Group is seeking a skilled Desktop Support Technician to join our team in Phoenix, AZ. As a key member of our IT department, you will be responsible for resolving helpdesk tickets, assisting staff with day-to-day IT issues, and providing employees with IT orientation. You will also configure and image laptops using System Center...


  • Phoenix, Arizona, United States Mountain Park Health Center Full time

    Job SummaryThe Desktop Support Specialist II provides technical support to end-users, ensuring the currency of information and providing installation and training services as needed for Mountain Park Health Center (MPHC).Key ResponsibilitiesProvide technical support to end-users remotely and at desk-sideSupport OS, Application, and Hardware issuesEnter...