Desktop Support Specialist

1 day ago


Phoenix, Arizona, United States Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd Full time

Welcome to Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd, where we are seeking a highly skilled Desktop Support Engineer to join our team.

Job Summary:

We are looking for a seasoned technical support professional with a strong background in desktop support, hardware troubleshooting, and software troubleshooting. The ideal candidate will have a minimum of 8 years of experience in a technical support role, with a proven track record of providing excellent customer service and resolving complex technical issues.

Key Responsibilities:

  • Provide technical support for laptop and desktop computers, including hardware troubleshooting and software troubleshooting.
  • Develop and maintain a deep understanding of Microsoft SCCM and Windows Desktop operating systems.
  • Collaborate with internal teams to resolve technical issues and improve overall system performance.
  • Stay up-to-date with the latest technologies and trends in the field of desktop support.
  • Develop and maintain a strong understanding of IT processes, including ITIL, ITGC, and PCI.

Requirements:

  • 8+ years of experience in a technical support role, such as Help Desk, IT Remote Support, or Systems Operator.
  • Strong knowledge of laptop and desktop hardware, including troubleshooting and repair.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks simultaneously.
  • Bachelor's or Associate's degree in Information Systems or Computer Sciences, or relevant work experience in a related field.

Competencies:

  • Digital: Windows Virtual Desktop, Microsoft Identity And Access Management, Desktop Management - Infrastructure Services (IS), Windows Servers.


  • Phoenix, Arizona, United States Invitation Homes Full time

    Job SummaryInvitation Homes is a leading provider of home leasing services, and we're seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will play a critical role in ensuring the smooth operation of our technology infrastructure, providing technical support and troubleshooting services to our associates and...


  • Phoenix, Arizona, United States St Vincent De Paul Full time

    Job DescriptionThe Desktop Support Specialist will play a critical role in ensuring the smooth operation of our organization's technology infrastructure. This individual will be responsible for providing technical assistance and support to employees, troubleshooting and resolving hardware and software issues, and maintaining a high level of customer...


  • Phoenix, Arizona, United States MetroSys Full time

    Job Title: Desktop Support TechnicianWe are seeking a skilled Desktop Support Technician to provide onsite technical support across multiple local locations. The technician will be responsible for troubleshooting hardware and software issues, setting up and configuring desktop systems, and providing general IT support to employees.Key Responsibilities:Onsite...


  • Phoenix, Arizona, United States Modigent Full time

    Job Title: IT Desktop Support EngineerJob Summary:We are seeking a highly skilled IT Desktop Support Engineer to join our team at Modigent. As a key member of our Information Systems department, you will be responsible for the life-cycle management of all IS/IT assets, including configuration management, change management, and release management activities...

  • Desktop Support Lead

    3 weeks ago


    Phoenix, Arizona, United States Western Alliance Bank Full time

    Job Summary:Western Alliance Bank is seeking a highly skilled IT Operations Manager to lead our desktop support team and drive innovation in our support processes. As a key member of our IT organization, you will be responsible for creating and implementing support processes, troubleshooting hardware and software issues, and developing user-friendly...

  • IT Support Specialist

    4 weeks ago


    Phoenix, Arizona, United States TEKsystems Full time

    Exciting Opportunity for an IT Support SpecialistIf you have a strong enthusiasm for delivering IT assistance and thrive in a team-oriented environment, this position may align perfectly with your career aspirations.Contract Position with Potential for Extension or TransitionPosition Overview:A prominent manufacturing organization is seeking an IT Support...


  • Phoenix, Arizona, United States Phi Air Medical Group Full time

    {"**Job Title:** Systems Support Specialist**Job Summary:**We are seeking a highly skilled Systems Support Specialist to join our team at Phi Air Medical Group. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users, ensuring the smooth operation of our systems and infrastructure.**Key...

  • Network Technician

    3 weeks ago


    Phoenix, Arizona, United States Focused HR Solutions Full time

    Job DescriptionFocused HR Solutions is seeking a highly skilled PC LAN Technician to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our internal customers.Key Responsibilities:Server Support: Ensure the smooth operation of our server infrastructure, including troubleshooting and...

  • IT Support Specialist

    20 hours ago


    Phoenix, Arizona, United States Diverse Lynx Full time

    Job Title: IT Help Desk SupportAbout the Role:We are seeking a highly skilled and experienced IT Support Specialist to join our team at Diverse Lynx LLC. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide...


  • Phoenix, Arizona, United States Tech Mahindra Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Tech Mahindra. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.Key ResponsibilitiesTechnical Support: Provide technical assistance and support to clients and internal teams via...

  • IT Support Specialist

    3 weeks ago


    Phoenix, Arizona, United States LHH Full time

    Job Summary:LHH is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Technical Support: Provide timely and effective technical support to clients via phone, email, or in-person.Incident...


  • Phoenix, Arizona, United States DriveTime Automotive Group, Inc. Full time

    About the JobWe are seeking a highly skilled IT Support Specialist to join our team at DriveTime Automotive Group, Inc. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our IT systems and providing top-notch technical support to our employees.Key ResponsibilitiesProvide remote technical support via phone, email,...


  • Phoenix, Arizona, United States Adobe Care And Wellness LLC Full time

    Job Title: Technology Support SpecialistWe are seeking a highly skilled and motivated Technology Support Specialist to join our team at Adobe Population Health. As a key member of our IT department, you will be responsible for providing top-notch technical support to our internal customers, ensuring that they have a seamless and efficient experience with our...

  • IT Support Specialist

    2 weeks ago


    Phoenix, Arizona, United States Signature Dental Partners Full time

    About Signature Dental PartnersSignature Dental Partners is a rapidly growing Dental Support Organization (DSO) dedicated to providing best-of-class dental services to patients nationwide.Job SummaryWe are seeking an IT Service Desk Specialist to join our team and help us support the front lines of our organization. As an IT Service Desk Specialist, you will...


  • Phoenix, Arizona, United States TEKsystems Full time

    Position OverviewWe are seeking a dedicated Technical Support Specialist to provide exceptional service in a dynamic environment. This role involves assisting users with a variety of technical issues, ensuring efficient resolution and customer satisfaction.Key Responsibilities:Handle incoming inquiries via phone and chat, focusing on credential management...


  • Phoenix, Arizona, United States TEKsystems Full time

    Job OverviewPosition: Technical Support SpecialistCompany: TEKsystemsRole SummaryWe are seeking a skilled Technical Support Specialist to provide exceptional assistance for our clients' IT needs. The ideal candidate will possess a solid background in helpdesk operations and desktop support, ensuring efficient resolution of technical issues.Key...

  • IT Support Technician

    3 weeks ago


    Phoenix, Arizona, United States U-Haul Full time

    Job SummaryWe are seeking a highly motivated and experienced Desktop Support Specialist to join our dynamic IT team at U-Haul. As a key member of our team, you will provide technical assistance to our employees and ensure efficient and effective resolution of desktop and software issues.Key ResponsibilitiesProvide first-level technical support to end-users...


  • Phoenix, Arizona, United States Rock Family of Companies Full time

    About the RoleWe are seeking a highly skilled Technology Support Specialist to join our team at the Rock Family of Companies. As a key member of our support team, you will be responsible for providing technical assistance to our employees and clients, ensuring that our technology infrastructure runs smoothly and efficiently.Key Responsibilities:Field service...

  • IT Support Specialist

    4 weeks ago


    Phoenix, Arizona, United States NATIVE HEALTH Full time

    Job OverviewCompany Overview:NATIVE HEALTH is dedicated to delivering exceptional healthcare services to urban American Indians, Alaska Natives, and individuals facing challenges in accessing health and wellness resources.Our Mission: To ensure holistic, patient-centered care that empowers our community to attain optimal health and wellness.Our Vision:...


  • Phoenix, Arizona, United States AllSTEM Connections Full time

    Job OverviewAre you passionate about technology and skilled in troubleshooting? We are seeking a dedicated Technical Support Specialist to provide outstanding assistance and ensure seamless operations for our clients. If you excel in managing support requests and thrive in a dynamic setting, this position is tailored for you.About AllSTEM Connections:We are...