Account Manager

2 days ago


Covington, Georgia, United States Ayanna Ford-Bogan - State Farm Agent Full time
Account Manager

As a vital member of our team, you will play a key role in growing our agency through meaningful client relationships and acting as a liaison between customer needs and agency departments. You will improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities:
  • Establish and maintain strong customer relationships, following up as needed to ensure satisfaction.
  • Provide prompt, accurate, and friendly customer service, addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relationships through effective communication and relationship-building skills.
Qualifications:
  • Experience in sales, preferably in outside sales, inside sales, retail sales, or telemarketing.
  • Experience managing client relationships is a plus.
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills, including written, verbal, and listening abilities.
  • Dedicated to providing exceptional customer service.
  • Able to anticipate customer needs and effectively relate to customers.
Benefits:
  • Paid time off, including holidays and personal/sick days.
  • Salary plus commission/bonus.
  • Health benefits.
  • Growth potential and opportunities for advancement within the agency.

This is a remote position, and our team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We specialize in insurance and financial services, including auto, home, life, and retirement planning. State Farm agents are independent contractors who hire their own employees, and our employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.


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