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Operations Director

2 months ago


Woodland, California, United States Rain For Rent Full time

About the Role:

We are seeking a highly skilled and experienced Branch Manager to lead our operations and drive business growth. As a key member of our team, you will be responsible for managing all branch operations, including safety, sales, order fulfillment, product delivery, and customer service.

Key Responsibilities:

  • Manage all branch operations to drive revenue and build the business
  • Develop and maintain a strong and successful image in the community
  • Build, train, and develop the branch staff to ensure their success
  • Review sales and monthly income statements to reduce unnecessary operating costs and increase profits
  • Develop and implement sales and marketing strategies to achieve financial goals
  • Promote a positive company image by promptly addressing customer concerns and maintaining a clean and orderly facility
  • Act as branch safety and environmental officer to ensure a safe and incident-free workplace
  • Develop staff through effective utilization of all available personnel options
  • Supervise all branch operations to ensure compliance with company policies and procedures
  • Implement operational procedures to achieve cost recovery and other performance metrics
  • Review open contracts and receivables, and rental and resale inventory reports
  • Promote a positive company image by promptly addressing customer complaints
  • Participate in credit decisions by providing local customer knowledge to credit management
  • Actively participate in trade associations as a director, officer, or committee member
  • Follow up and report results of all bids and marketing leads
  • Execute sales plan, including brown bags, tow & shows, and referrals
  • Ride with sales reps and actively participate in brown bags, tow & shows, and sales calls
  • Promote full-service solutions, including design, installation, service, and operation
  • Actively refer and communicate business opportunities to other branches and regions
  • Participate in annual budget process
  • Promote cooperation and good communication with all branch and corporate personnel
  • Be an active participant in the company's safety culture
  • Know and practice the company's value proposition

What We Offer:

  • Advancing your career through company-provided training and development
  • A competitive base salary
  • Nine paid holidays and paid time off program
  • Tuition reimbursement
  • Excellent benefits, including medical, dental, vision, and a matching 401(k) plan

We are a family-owned business with a strong commitment to providing consistent, quality products and services to our customers. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service and driving business growth, we encourage you to apply for this exciting opportunity.