Customer Service Representative

4 weeks ago


Englewood, Colorado, United States Kelly Burns - State Farm Agent Full time
Job OverviewAs a Customer Service Representative with Kelly Burns - State Farm Agent, you will play a key role in delivering exceptional client experiences that drive the growth of our successful insurance agency. This position requires attention to detail, strong customer service skills, and a passion for helping others.

We are seeking a team member who is customer-focused, empathetic, and able to effectively relate to clients. If you are a proactive problem-solver with excellent communication skills, we encourage you to apply.

Key Responsibilities
  • Establish and maintain strong customer relationships through regular follow-ups and communication.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-centric approach to educate clients about insurance options and provide personalized recommendations.
Benefits
  • Competitive salary plus commission and annual bonus.
  • 15 days of paid time off per calendar year, plus paid holidays.
  • Health and retirement benefits with matching contributions.
  • Flexible work arrangements.


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