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Insurance Customer Support Specialist

2 months ago

Chicago, Illinois, United States Brent Becker - State Farm Agency Full time
Position Overview

Become an Integral Part of Our Customer Service Team

Brent Becker - State Farm Agency is on the lookout for a committed individual to fill the role of Customer Service Representative. This position does not require previous experience in the insurance field, as comprehensive training will be provided to the selected candidate who possesses the necessary skills.

If you are a motivated person who enjoys engaging in meaningful dialogues and providing outstanding customer service, this role is perfect for you. You will thrive in a dynamic environment that offers a rewarding career with significant opportunities for advancement.

Key Responsibilities:

  • Establish and nurture customer relationships, ensuring timely follow-ups as needed.
  • Provide prompt, friendly, and precise customer service by addressing inquiries related to insurance policies, claims, and billing matters.
  • Inform customers about various insurance options using a consultative approach.
  • Demonstrate a strong work ethic and a dedication to achieving success.

Advantages of Being Part of Our Team:

  • Competitive Base Salary with Performance Incentives
  • Generous Paid Time Off
  • Retirement Savings Plan
  • Valuable Industry Experience
  • Opportunities for Professional Growth

Qualifications:

  • Exceptional interpersonal and communication abilities
  • Detail-oriented and customer-centric mindset
  • Self-driven and proactive approach
  • Able to collaborate in a team setting and manage multiple tasks
  • Willingness to learn and adapt to new technologies
  • Possession of a valid Property & Casualty license (or ability to obtain one)
  • Possession of a valid Life and Health license (or ability to obtain one)
  • Commitment to staying updated on product developments

If you are eager to excel in this position, we encourage you to submit your resume for consideration. We will reach out to discuss the next steps in the hiring process.

Please be aware that this role is with a State Farm independent contractor agent. Employees of State Farm agents must fulfill all required licensing and training prerequisites. State Farm agents are responsible for hiring their own staff, who are not employed by State Farm.