Patient Services Coordinator

3 weeks ago


Tinton Falls, New Jersey, United States RWJBarnabas Health Full time
Job Overview

The Patient Service Representative plays a vital role in ensuring patient satisfaction and efficient operations at RWJBarnabas Health. This dynamic individual will work closely with physicians, managers, and support staff to deliver exceptional patient care and experience.

Key Responsibilities
  • Prepare for patient visits and triage practice calls
  • Schedule patient appointments and perform routine clerical tasks
  • Act as a practice ambassador, contributing to overall patient experience, safety, and privacy
Qualifications
  • High School Diploma or General Education Degree (GED)
  • Relevant experience and/or training, or equivalent combination of education and experience
  • Demonstrates a clear understanding of the importance of patient satisfaction and safety
  • Strong oral and written communication skills
  • Attention to accuracy and detail
  • Able to multitask and work under pressure
  • Ability to work independently and in a team environment
Preferred Qualifications
  • Associates Degree or Bachelor's Degree
  • Previous medical receptionist experience or background in general office
  • Knowledge of medical terminology and electronic medical record (EMR) systems
Benefits and Perks

RWJBarnabas Health offers a comprehensive Total Rewards package, including:

  • Paid Time Off (PTO)
  • Medical and Prescription Drug Insurance
  • Dental and Vision Insurance
  • Retirement Plans
  • Short & Long Term Disability
  • Life & Accidental Death Insurance
  • Tuition Reimbursement
  • Health Care/Dependent Care Flexible Spending Accounts
  • Wellness Programs
  • Voluntary Benefits (e.g., Pet Insurance)
  • Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more

RWJBarnabas Health is an Equal Opportunity Employer.



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