Marketing Operations Project Manager

23 hours ago

Columbia, South Carolina, United States Wolters Kluwer Health, Inc. Full time

Job Summary

The Marketing Operations Project Manager will work closely with the Director of Marketing Operations to support overall campaign program management for all activities that funnel into the Health division Central Marketing Organization. In addition to ensuring that a consistent and best-in-class program management framework is adhered to, this role will serve as a key point of entry for requests/projects to ensure that they are prioritized in alignment with revenue objectives and that resources are appropriately allocated.

Key Responsibilities

  • Facilitate marketing programs and activities in accordance with the mission and priorities of the organization.
  • Work closely with key stakeholders in Central and Product Marketing to ingest, align work to segment priorities, and deliver upon marketing projects.
  • Work with internal and external resources throughout the project lifecycle to ensure vendors define/meet project requirements and deadlines.
  • Identify potential project risks and escalate for remediation and reprioritization as needed.
  • Independently manage changes and interventions to ensure project goals are achieved, analyzing potential risks and problem-solving accordingly.
  • Produce accurate and timely reporting of program status throughout its life cycle.

Requirements

Education: Bachelor's degree in business or related field or relevant equivalent experience.

Experience:

  • Event marketing management experience, required.
  • 5 years of marketing experience demonstrating a broad background, including event marketing.
  • 5 years of project management experience – you must be able to set deadlines, manage risk, communicate to stakeholders, and help your team solve problems/remove blockers.
  • Proven experience in marketing program/project management principles and methodologies.
  • Proven stakeholder management skills.
  • Strong communication skills with the ability to present to stakeholders and move action forward in a professional manner.
  • Excellent critical thinking skills required – you must be able to anticipate what questions your stakeholders will have and have an answer ready.

Preferred Experience:

  • Knowledge of marketing automation (Marketo, Hubspot), project management tools (Smartsheet, JIRA), website content management systems (AEM, Sitecore), webinar platforms (On24, Zoom, Webex), customer relationship management tools (Salesforce), and experience with data analytics (Google Analytics, Domo) preferred.
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Infor MRM or similar project management/marketing resource management tool.

Other Knowledge, Skills, Abilities or Certifications:

  • Ability to effectively work as part of a team.
  • Actively listens, builds trust, and adapts his or her style and tactics to fit the audience.
  • Ability to verbally relay concepts, goals, project plans to all parties involved in the execution of said plans.
  • Ability to write routine reports and correspondence.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to manage projects of varying complexity.
  • Strong presentation and communication skills; including team building and support skills.
  • High level of initiative and strong problem-solving skills.
  • Detail oriented.
  • Strong organizational, time management, and interpersonal skills.
  • Flexible and responsive to change.
  • A positive attitude is required – We all have the same goals and we all want the same things. Sometimes we disagree, but our intentions are good. We need someone who can bring enthusiasm to the role and build lasting partnerships through collaboration with our stakeholders.

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