Help Desk Associate

6 days ago


Virginia Beach, Virginia, United States Labor Finders Full time
Your Job Description
As a Help Desk Associate at Labor Finders, your primary responsibility will be to provide top-notch customer service and technical support to our clients. You will be the first point of contact for customers with queries, concerns, or issues related to our products and services.

Your day will be filled with managing high volumes of incoming calls, emails, and chats, responding to customer inquiries, resolving issues in a timely and professional manner, and escalating complex problems to senior staff members when necessary. You will also work closely with our sales team to identify new business opportunities and generate sales leads.

To excel in this role, you will require a strong background in customer service, excellent communication and interpersonal skills, the ability to work well under pressure, and a keen eye for detail. If you are a results-driven and customer-centric individual who thrives in fast-paced environments, we invite you to apply for this challenging and rewarding position.

Estimated salary: $40,000 - $55,000 per year.
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