Customer Solutions Professional

3 days ago


Mt Pleasant, South Carolina, United States WK Solutions Inc. Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Solutions Specialist. As a key member of our sales and support team, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities:

  • Identify and pursue new sales leads through targeted marketing efforts
  • Provide customers with tailored solutions to simplify and organize their lives
  • Process sales orders, changes, and cancellations with accuracy and efficiency
  • Offer product sales and support to customers, colleagues, and external partners
  • Develop and execute marketing campaigns, attend events, and follow up on customer enrollments
  • Excel in a fast-paced, team-oriented environment
  • Collaborate with the account team to grow and retain client relationships

Requirements:

  • A high school diploma or equivalent is required
  • 0-3 years of experience in customer service, sales, retail, or hospitality
  • Reliable transportation is essential
  • Excellent communication, active listening, and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong sales and closing skills, with the ability to overcome objections

About WK Solutions Inc.

We are a leading provider of technology and communications services, connecting clients with their target audiences and generating revenue through reliable brand advertising and client-facing solutions. Our company culture is built around our principles, which define how we interact with employees, customers, and communities.



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