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Patient Access Representative II
2 months ago
We are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our patient access team, you will play a critical role in ensuring the smooth and efficient registration process for our patients.
Key Responsibilities- Perform scheduling, registration, and patient pre-admission and admission functions to support departmental efficiencies.
- Obtain complete and accurate patient demographic information, ensuring compliance with regulatory requirements.
- Employ proper and compliant patient liability collection techniques before, during, and after date of service.
- Provide world-class customer service, greeting patients and families with a positive and professional demeanor.
- Assist with scheduling diagnostic procedures, entering data in scheduling systems, and providing patients with appointment instructions.
- High school diploma or equivalent required; some college coursework preferred.
- 0-1 year of experience in a customer service role, with 0-1 year of administrative experience in a medical facility, health insurance, or related area preferred.
- Minimum typing skills of 35 wpm and demonstrated working knowledge of PC/CRT/printer.
- Knowledge of function and relationships within a hospital environment preferred.
- Customer service skills and experience, with ability to work in a fast-paced environment.
- Ability to receive and express detailed information through oral and written communications.
The Patient Access Representative II will work in a hospital administration setting, with potential exposure to life-threatening patient conditions. The ideal candidate will be able to work in a fast-paced environment, with a strong focus on customer service and compliance.
Conifer Revenue Cycle Solutions is a leading provider of revenue cycle solutions, with a commitment to delivering high-quality patient care and exceptional customer service. We offer a competitive benefits package and opportunities for professional growth and development.
