Director of Program Management

11 hours ago


Chicago, Illinois, United States PayPal Full time
About the Role

We are seeking a highly skilled and experienced Director of Program Management to oversee the delivery of the total portfolio of projects and programs for the Checkout product line. This role will report to the Sr Director for Checkout Operations.

Key Responsibilities
  • Provide oversight and program leadership across the Checkout product portfolio.
  • Evaluate, implement, and enhance project management best practices and governance operating model to strengthen program teams, tools, and communication channels.
  • Collaborate with Product Management, Architecture, Design, Engineering, and business partners to develop and execute plans.
  • Manage all aspects of programs, including defining and prioritization, mobilizing cross-functional teams, project execution tracking of milestones and schedules, resource planning and management, risks/issues remediation, and providing program management expertise to deliver impactful business and customer outcomes.
  • Hire, inspire, and coach a team of program managers, lead the team to build trusted partnerships across product and platform teams, and grow domain expertise.
  • Lead the organization to streamline processes, simplify and accelerate execution, manage objectives and key results, release on time, and bring tooling efficiencies.
  • Effectively engage with people at all levels, from front-line team members to VPs, SVPs, and C-level executives, communicating continuously with partners throughout the organization.
Requirements
  • Bachelor's degree in business, Computer Science, Engineering, or a related technical field.
  • 10+ years of related experience at a technology platform, a world-class consulting firm, and extensive enterprise program management.
  • Experience in fintech and payments technology tech stack is a plus.


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