Part-Time Customer Support Specialist

8 hours ago


Columbia, Missouri, United States Veterans United Home Loans Full time
About Our Team

Our Customer Service Center is a close-knit team of passionate and dedicated individuals who are committed to delivering exceptional customer experiences. We're looking for someone who shares our values and is eager to make a meaningful contribution to our team.


Job Description

This is an exciting opportunity to join our team as a Part-Time Customer Service Representative. You will be responsible for responding to inbound calls, answering customer inquiries, and providing exceptional service and support. Your goal will be to ensure that every customer interaction is positive and memorable.


Responsibilities
  1. Answer phone calls and direct to correct departments
  2. Have a basic understanding of the loan process or ability to learn
  3. Answer basic questions about VA loan while providing great customer service
  4. Be able to multi-task between sending emails or instant messages to help solve issues

Requirements
  • Ability to learn and thrive in a fast-paced environment
  • Great phone skills
  • Great work ethic and a desire to succeed

What We Offer
  • $16-$19 per hour (estimated salary)
  • Flexibility to work part-time hours that fit your schedule
  • Ongoing training and development opportunities


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