Customer Service Specialist

2 days ago


Columbia, Missouri, United States Walmart Full time

**What You'll Do**

As a Customer Service Specialist at Sam's Club, you will be responsible for ensuring that our customers receive exceptional service and support. This includes answering customer inquiries, resolving any issues that may arise, and promoting our products and services.

You will also have the opportunity to work with a diverse range of customers, helping them find what they need and providing guidance on how to use our products and services. To succeed in this role, you should have excellent communication and interpersonal skills, be able to work well under pressure, and be committed to providing exceptional customer service.

The hourly wage for this position is estimated to be around $20.00-$25.00 per hour, depending on experience and qualifications. Additionally, you will receive a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.

**Key Responsibilities**

  • Answer customer inquiries and resolve any issues that may arise
  • Promote our products and services, helping customers find what they need
  • Work effectively as part of a team, collaborating with colleagues to achieve sales and customer satisfaction goals
  • Maintain a clean and organized workspace, adhering to company standards and procedures

**Requirements**

  • High school diploma or equivalent required; prior retail or customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and maintain a positive attitude in a fast-paced environment
  • Commitment to providing exceptional customer service


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