Part-Time Loan Support Specialist
7 days ago
Veterans United Overview
Veterans United Home Loans is a leading provider of VA-guaranteed home loans, dedicated to serving the needs of America's veterans. Our company culture emphasizes compassion, integrity, and community involvement.
About the Job
This part-time Customer Service Representative position is an exciting opportunity to join our team and make a difference in the lives of our clients. As a key member of our contact center, you will be responsible for providing exceptional customer service and resolving client inquiries.
Key Responsibilities
- Answer phone calls and direct clients to the correct departments.
- Provide basic information about the loan process and answer client questions.
- Work well under pressure and handle difficult situations professionally.
- Multi-task between sending emails and instant messages to resolve issues.
Requirements
- Ability to learn and thrive in a fast-paced environment.
- Great phone skills and excellent communication abilities.
- Strong work ethic and desire to succeed.
Benefits
We offer a competitive estimated salary of $15 per hour, plus opportunities for advancement and professional growth. Our contact center is open 24/7, with various part-time shifts available to accommodate different schedules.
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