Part-Time Loan Support Specialist

7 days ago


Columbia, Missouri, United States Veterans United Home Loans Full time

Veterans United Overview

Veterans United Home Loans is a leading provider of VA-guaranteed home loans, dedicated to serving the needs of America's veterans. Our company culture emphasizes compassion, integrity, and community involvement.

About the Job

This part-time Customer Service Representative position is an exciting opportunity to join our team and make a difference in the lives of our clients. As a key member of our contact center, you will be responsible for providing exceptional customer service and resolving client inquiries.

Key Responsibilities

  • Answer phone calls and direct clients to the correct departments.
  • Provide basic information about the loan process and answer client questions.
  • Work well under pressure and handle difficult situations professionally.
  • Multi-task between sending emails and instant messages to resolve issues.

Requirements

  • Ability to learn and thrive in a fast-paced environment.
  • Great phone skills and excellent communication abilities.
  • Strong work ethic and desire to succeed.

Benefits

We offer a competitive estimated salary of $15 per hour, plus opportunities for advancement and professional growth. Our contact center is open 24/7, with various part-time shifts available to accommodate different schedules.



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