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Client Relations Specialist

2 months ago

Round Rock, Texas, United States Trellis Company Full time
Position Overview

The role of the Customer Support Counselor involves a variety of essential functions aimed at assisting clients effectively. The incumbent will be responsible for:

  • Providing Expert Guidance: Delivering informative counseling services to help clients understand their account status.
  • Educating Clients: Offering insights into available options and resources tailored to client needs.
  • Ensuring Client Satisfaction: Striving to enhance the overall customer experience through effective communication and support.

This position is vital in fostering strong relationships with clients and ensuring they are well-informed about their accounts.