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Customer Relations Specialist

4 weeks ago

Round Rock, Texas, United States Amy Davis - State Farm Agent Full time
Job Overview

As a Customer Relations Representative with Amy Davis - State Farm Agent, you will play a vital role in promoting State Farm's premier insurance and financial service products. This is an excellent opportunity to become an integral part of a trusted brand and make a positive impact on customers' lives.

Key Responsibilities
  • Build and maintain strong customer relationships by providing exceptional service and proactively following up to ensure continued satisfaction.
  • Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
Benefits
  • Competitive salary plus commission/bonus
  • Comprehensive health benefits
  • Paid time off (vacation and personal/sick days)
  • Professional development opportunities
  • Abundant opportunities for career advancement within our agency
  • License reimbursement
Requirements
  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.
  • Bilingual Spanish preferred

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.