Customer Relations Specialist

2 months ago


Round Rock, Texas, United States Amy Davis - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will play a vital role in providing exceptional customer experiences and driving business growth.

Key Responsibilities
  • Forge strong relationships with customers and proactively follow up to ensure continued satisfaction.
  • Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
What We Offer
  • Competitive salary plus commission/bonus structure.
  • Comprehensive health benefits package.
  • Paid time off (vacation and personal/sick days).
  • Professional development opportunities.
  • Abundant opportunities for career advancement within our agency.
  • License reimbursement.
Requirements
  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.
  • Bilingual Spanish preferred.

We are a growing agency with big dreams and lots of potential. If you want to work in an environment that is fun, challenging, and rewarding, then Amy Davis - State Farm Agent may be the right fit for you. If you are self-motivated, possess an entrepreneurial spirit, and have a desire to win and achieve results, please consider joining our team.

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance. Our office is located in Round Rock, TX. We currently have 4 team members at our agency, and we have 18 years of combined insurance experience in our office. We have received awards including: Ambassador Travel and Legion of Honor.



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