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Medical Office Coordinator

2 months ago

Newport, Tennessee, United States ReVida Recovery Centers LLC Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at ReVida Recovery Centers LLC. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Manage patient check-in and check-out processes, ensuring accurate and efficient registration and billing.
  • Verify patient demographics and insurance information, maintaining confidentiality and adhering to HIPAA guidelines.
  • Collect and process payments, reconciling end-of-day reports and maintaining accurate financial records.
  • Answer phone calls professionally, responding to patient inquiries and directing calls to the appropriate staff member.
  • Schedule patient follow-up visits and appointments, ensuring timely and efficient communication with patients and healthcare providers.
  • Prepare and maintain accurate medical records, adhering to state and federal regulations and best practice guidelines.
  • Collaborate with the Office Manager to address special circumstances and make decisions regarding patient care.
Requirements
  • High School Diploma or equivalent required.
  • Experience working in a medical office environment, preferably in the mental health and substance abuse fields.
  • Competent in using computers, email, printers, scanners, facsimile, and multiline phone systems.
  • Previous experience with electronic health records is preferred.
Working Conditions

This is a sedentary role with occasional physical exertion, requiring the ability to lift 30 pounds or more, walk, stand, and be mobile. The successful candidate must be able to see, stoop, sit, stand, bend, reach, and communicate effectively with patients and staff.

The Patient Administrator/ Medical Receptionist will work in a fast-paced environment, requiring strong organizational and time management skills, as well as the ability to maintain confidentiality and handle sensitive information.

The ideal candidate will be a team player, able to work collaboratively with healthcare providers, patients, and staff to provide exceptional patient care and administrative support.