Retail Sales Supervisor

2 weeks ago

Macon, Georgia, United States Cox Communications Full time
Company
Cox Communications, Inc.

Job Family Group

Sales

Job Profile

Retail Sales Supervisor II Mobile - CCI

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation
Hourly pay rate is $33.37/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $12,

Job Description

Inspiring a sales team to excel in customer engagement is a unique skill. While a motivated sales team comes with ambition, as a Retail Sales Supervisor, you will guide them in delivering an exceptional sales experience. Your enthusiasm for excellence will be contagious, and you will keep track of the store's performance metrics. You will oversee marketing and merchandising initiatives, from crafting sales strategies to expanding the customer base. Additionally, you will monitor competitive pricing trends to ensure optimal positioning.

Flexibility is key in retail schedules, so be prepared to work evenings, weekends, and holidays as needed. You will report to the Store Manager and will assume some of their daily responsibilities in their absence.

Key Responsibilities

In addition to the aforementioned duties, here are some other responsibilities you will undertake as a Retail Sales Supervisor:
  • Support one of Cox's high-volume stores with significant customer traffic and transactions, indirectly managing a team of 5 to 13 sales representatives and sales operations specialists.
  • Translate performance objectives for the team and individual employees, setting weekly, monthly, and personal sales targets.
  • Drive store revenue by managing acquisition and retention initiatives, monitoring progress, providing feedback, and adjusting goals as necessary to meet store targets.
  • Provide continuous training and coaching for sales staff to ensure they meet sales performance objectives.
  • Facilitate weekly sales meetings to align sales associates with corporate initiatives, including customer and product strategies.
  • Act as a point of escalation for complex sales and customer disputes.
  • Ensure staff is adequately trained by planning and executing training sessions, identifying development opportunities, and coordinating corporate learning initiatives.
  • Assist with troubleshooting customer technical issues and sales tool-related problems.
  • Evaluate local competitive offerings and pricing trends, escalating discrepancies to leadership.
  • Serve as the subject matter expert on all product knowledge and sales tools.
  • Assist with hiring, onboarding, developing, and scheduling sales staff.
  • Support daily cash reconciliation and weekly store audits as assigned.
  • Assist with inventory management to ensure alignment with corporate store design strategies.
  • Contribute to operational expenses and cost optimization efforts (headcount, inventory budget, workforce management, and other store expenses).
While this role comes with significant responsibilities, it also offers great rewards.

What We Offer

We prioritize your well-being and respect, starting with competitive pay and an uncapped commission plan, along with additional compensation perks (401k with company matching, comprehensive medical benefits, etc.). We also provide free Internet and other discounted services, tuition reimbursement for educational pursuits, adoption assistance, paid time off for volunteering, childcare and eldercare resources, pet insurance, and much more.

We believe good work deserves recognition, not just in terms of a healthy paycheck. At Cox, we value people over technology, aiming to ensure you feel appreciated for your contributions. You will work alongside colleagues who understand and support you, fostering a workplace where relationships are built with care and successes are celebrated.

We encourage growth and offer opportunities for learning and training to enhance your skills and explore roles across the Cox family of businesses, which may include sectors like cleantech, healthcare, and new transportation mobility solutions.

Who You Are

Minimum Qualifications
  • High School Diploma/GED and 3 years of experience in a related field. Alternatively, a combination of any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience or 5 years of experience in a related field.
Preferred Qualifications
  • 1 year of management or leadership experience (preferably in Wireless, Telecommunications, and/or Retail Sales).
  • Previous experience with store operational duties.
  • Experience selling Wireless/Mobile products is highly preferred.
  • Ability to motivate and coach staff to meet established sales, retention, and customer experience targets.
  • Strong interpersonal, verbal, and written communication skills; ability to build relationships and adapt to a diverse customer base.
  • Strong business acumen with an understanding of how to run a successful store.
  • Ability to be mobile in-store for extended periods to assist with customer interactions and product demonstrations.
  • Ability to work and multitask in a fast-paced, constantly changing environment; able to prioritize and adjust approach based on current conditions.
  • Computer literacy with an aptitude for learning communication products, services, and accessories.
  • Ability to lift 25-50 pounds to assist with stock room inventory management.
  • Fluency in Spanish, both written and spoken.
Join the Cox family of businesses and make a difference today.

Benefits

Employees are eligible for a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the year. Additional paid time off is available for bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Cox Communications is dedicated to fostering genuine human connections, both in the workplace and in the solutions we provide to customers. From developing advertising solutions to leveraging IoT technologies and creating exceptional customer experiences in our retail locations and online, we are building a smarter, more connected world. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on the benefits available, please visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodations would cause an undue hardship.

  • Retail Operations Supervisor

    2 weeks ago

    Macon, Georgia, United States Farmers Home Furniture Full time

    Retail Operations Supervisor - Full-timeJob Category: Store A Requisition Number: ASSIS012635Job OverviewThe Retail Operations Supervisor is accountable for overseeing all aspects of store management, including financial performance, asset management, and customer relations.Key Responsibilities:Manage daily store operations, ensuring adherence to corporate...

  • Retail Sales Associate

    3 days ago

    Macon, Georgia, United States HomeGoods Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at HomeGoods. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention...

  • Retail Sales Associate

    2 weeks ago

    Macon, Georgia, United States Mayer Electric Corporation Full time

    About UsAt Mayer Electric Corporation, we prioritize continuous improvement in quality, customer satisfaction, and ethical conduct. Our commitment to hard work, professionalism, and personal development drives our success. We provide a competitive compensation and benefits package, comprehensive training, and opportunities for career advancement within our...

  • Sales Associate

    2 days ago

    Macon, Georgia, United States Bath & Body Works Full time

    About UsBath & Body Works is a leading fragrance retail brand, delivering fashion, trend, and newness through globally inspired products. We're a dynamic and profitable retailer, committed to creating an inclusive retail environment that fosters passionate associates.The OpportunityWe're seeking a Sales Associate to join our team, providing exceptional...

  • Fashion Retail Sales Specialist

    2 weeks ago

    Macon, Georgia, United States Heart of Gypsy Boutique Full time

    Job OverviewWe are looking for a Fashion Retail Sales Specialist to contribute to our boutique's success. In this role, you will engage with customers, assisting them in selecting from our diverse range of apparel. Responsibilities include managing new stock, ensuring the sales floor is well-presented, and providing exceptional service.Key...

  • Retail Frame Shop Supervisor

    5 days ago

    Macon, Georgia, United States Hobby Lobby Stores, Inc. Full time

    We are seeking a highly organized and customer-focused individual to lead our Frame Shop team at Hobby Lobby Stores, Inc. As a Frame Shop Manager, you will be responsible for overseeing the daily operations of our frame shop, ensuring excellent customer service, and driving sales growth. Key Responsibilities: Manage and supervise a team of frame shop...

  • Bilingual Retail Sales Consultant for Wireless Products

    2 weeks ago

    Macon, Georgia, United States Cellular World Full time

    Position: Bilingual Wireless Retail Sales ConsultantLocation: Macon, GAJob Id: 1896# of Openings: 1Compensation: $35,000 - $55,000 annually, inclusive of base salary, commissions, and bonuses.Cellular World, an authorized retailer for AT&T, is expanding and seeks enthusiastic, dedicated individuals to join our Bilingual Wireless Sales Consultant team.As a...

  • Retail Sales Consultant

    2 weeks ago

    Macon, Georgia, United States Trane Technologies Full time

    At Trane Technologies™, we are dedicated to developing innovative climate solutions that enhance the sustainability of buildings, homes, and transportation. Our team is committed to tackling global challenges and creating impactful opportunities. We envision a brighter future by empowering our employees to excel both professionally and personally. Benefits...

  • Retail Operations Leader

    2 weeks ago

    Macon, Georgia, United States H & M Hennes & Mauritz Gruppe Full time

    At H&M, we encourage you to embrace your individuality while striving for growth and making a meaningful impact. From your first day, you will take on new challenges, acquire lifelong skills, and forge friendships with diverse individuals who create a welcoming environment, all while pursuing your aspirations. By embodying our core Values daily and being...

  • Retail Sales Specialist

    1 week ago

    Macon, Georgia, United States Chico's Full time

    Become a key player in a vibrant retail environment, where we empower women to express their unique style and personality.We are excited to welcome individuals who are passionate about delivering exceptional customer service and fostering a welcoming atmosphere.About the Company:Chico's FAS, Inc. is dedicated to creating a diverse and inclusive workplace...

  • Retail Store Manager

    5 days ago

    Macon, Georgia, United States rue21 Full time

    **Job Summary**We are seeking a highly motivated and results-driven Assistant Store Manager to join our team at rue21. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive store environment.**Key Responsibilities:**Lead and motivate sales floor associates...

  • Retail Sales Representative

    2 weeks ago

    Macon, Georgia, United States Chico's Full time

    Become a vital part of our innovative team, focused on delivering a distinctive styling and social experience that empowers women to express their uniqueness.We are committed to maintaining a diverse and inclusive workplace where every individual is valued and respected. Our company embraces equality and adheres to non-discrimination principles based on...

  • Retail Sales Representative

    2 weeks ago

    Macon, Georgia, United States Chico's Full time

    Become a vital part of our innovative team, committed to delivering a distinctive styling and social experience that empowers women to express their uniqueness.About the Company:Chico's FAS, Inc. is dedicated to creating a diverse and inclusive workplace where every individual is appreciated and respected. We uphold equality and do not discriminate based on...

  • Automotive Parts Sales Specialist

    2 weeks ago

    Macon, Georgia, United States Butler Automotive Group Full time

    Job OverviewCompany: Butler Automotive GroupPosition: Automotive Parts Sales SpecialistDepartment: Parts DivisionReports To: Parts SupervisorFLSA Status: Non-ExemptButler Automotive Group, a leader in the automotive industry for over 50 years, is seeking a dedicated and enthusiastic individual to join our Parts Division as a Full-Time Automotive Parts Sales...

  • Sales Associate for Electrical Products

    2 weeks ago

    Macon, Georgia, United States Mayer Electric Corporation Full time

    Company OverviewAt Mayer Electric Corporation, we pride ourselves on our commitment to quality improvement, customer satisfaction, and professional growth. We provide a competitive compensation package, comprehensive benefits, and opportunities for advancement within our organization.Position SummaryThe Counter Sales Associate plays a crucial role in...

  • Retail Store Operations Manager

    5 days ago

    Macon, Georgia, United States Rainbow Shops Full time

    About Rainbow ShopsWe are a retail company that offers a wide range of products to our customers. As a Junior Assistant Manager, you will be responsible for managing one of our stores and ensuring that our customers receive excellent service.Key ResponsibilitiesManage the day-to-day operations of the store, including inventory management, staff supervision,...

  • Firearms Sales Specialist

    2 weeks ago

    Macon, Georgia, United States Bass Pro Shops Full time

    Position Overview:The Firearms Sales Specialist is tasked with ensuring exceptional customer service and effective sales operations for firearms and related hunting products.Key Responsibilities:Maintain a welcoming environment for customers, providing assistance and guidance on firearms and hunting merchandise.Engage in counter sales and promote various...

  • Sales Representative

    24 hours ago

    Macon, Georgia, United States Palmetto Moon Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate at Palmetto Moon. As a Sales Associate, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a positive store environment.Key ResponsibilitiesCustomer ServiceProvide excellent customer service and...

  • Acima Retail Operations Assistant Manager

    2 weeks ago

    Macon, Georgia, United States Rent-A-Center Full time

    Location: MACON, GeorgiaAbout Us:At Acima, we are dedicated to empowering individuals and families through accessible Lease-To-Own solutions that significantly improve their quality of life. As a prominent player in the Lease-To-Own industry, we enable customers to obtain their desired products without the limitations of conventional financing methods.With a...

  • Seasonal Cashier Associate

    2 days ago

    Macon, Georgia, United States Burlington Full time

    Job Summary: As a Cashier Associate at Burlington, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities:Customer Service: Provide a positive and professional attitude to deliver excellent customer service.Point of Sale Operations: Accurately and efficiently...