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Client Service Representative
2 months ago
We are seeking a highly skilled and dedicated Client Service Representative to join our team at Banfield Pet Hospital. As a Client Service Representative, you will play a critical role in ensuring the smooth operation of our hospital, providing exceptional customer service, and driving business growth.
Key Responsibilities- Client Service
- Provide top-notch customer service to clients, ensuring their needs are met and exceeded.
- Respond to client inquiries and resolve issues in a timely and professional manner.
- Hospital Operations
- Coordinate the flow of clients and pets through the hospital, maximizing productivity and efficiency.
- Assist with administrative tasks, such as data entry and record-keeping.
- Business Development
- Develop and implement strategies to drive business growth and increase client engagement.
- Collaborate with the veterinary medical team to promote hospital services and optimize client care.
- Education
- High school diploma or equivalent required.
- Experience
- One year of related experience in customer service or a related field preferred.
- Skills
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Basic computer skills and knowledge of medical terminology.
The Client Service Representative will work in a dynamic and fast-paced environment, interacting with clients, pets, and hospital staff. The ideal candidate will be able to work independently and as part of a team, with a strong focus on customer service and business growth.
What We OfferBanfield Pet Hospital offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
