Hospitality Service Ambassador

2 days ago


Dubuque, Iowa, United States Boyd Gaming Corporation Full time

Welcome to Boyd Gaming Corporation, one of the premier casino entertainment companies in the United States. As a Beverage Waitstaff, you will play a vital role in providing exceptional customer service and ensuring that our guests have an unforgettable experience.

Job Summary

We are seeking a highly motivated and enthusiastic Beverage Waitstaff to join our team. In this role, you will be responsible for receiving and serving food and beverage orders from guests, utilizing a computerized guest check system to process orders efficiently.

Key Responsibilities:
  • Retrieve prepared orders from the kitchen area and deliver to guests with a smile.
  • Carry and balance trays and/or push carts of food and beverages through the kitchen and dining room, navigating through crowded areas while maintaining a high level of safety.
  • Maintain the cleanliness of all areas of the dining room, ensuring that our facilities are always immaculate.
  • Stand and walk for the majority of your shift, demonstrating excellent physical stamina and endurance.
  • Communicate effectively in English, providing clear instructions and responding to guest inquiries.
  • Utilize our state-of-the-art computer system to place food and beverage orders and process payments, streamlining the ordering process and enhancing the overall guest experience.
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • A competitive salary of approximately $25,000 per year, plus tips.
  • The opportunity to work in a dynamic and fast-paced environment, constantly evolving to meet the changing needs of our guests.
  • A comprehensive training program, equipping you with the skills and knowledge necessary to excel in this role.
  • A commitment to diversity and inclusion, fostering a workplace culture that values and respects individual differences.
  • An equal opportunities employer, dedicated to recruiting and retaining talented individuals from diverse backgrounds.
About Us

Boyd Gaming Corporation is a leading casino entertainment company, renowned for its innovative approach to gaming and hospitality. Our mission is to provide exceptional experiences for our guests, while creating value for our shareholders, team members, and communities.

We are proud to be an Equal Opportunity Employer, committed to treating all employees and applicants with respect and dignity. If you share our passion for delivering outstanding customer service and contributing to a dynamic team, we encourage you to apply for this exciting opportunity.



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