IT Support Specialist

3 days ago


Seattle, Washington, United States VillageReach Full time
Job Summary

VillageReach is seeking a skilled IT Technician to join our team in Seattle. As a key member of our IT department, you will be responsible for providing technical support and assistance to our staff, ensuring the smooth operation of our computer systems and networks.

Key Responsibilities
  • Provide technical support and assistance to staff members, resolving hardware and software issues in a timely and efficient manner.
  • Perform routine maintenance and troubleshooting tasks to ensure the optimal performance of our computer systems and networks.
  • Develop and maintain technical documentation, including user guides and troubleshooting procedures.
  • Collaborate with other teams to identify and implement solutions to technical issues.
  • Stay up-to-date with the latest technology trends and advancements, applying this knowledge to improve our IT infrastructure.
Requirements
  • 1-4 years of experience in a technical support role, preferably in a similar industry.
  • Strong technical skills, including proficiency in Windows and macOS operating systems, as well as experience with Azure AD, M365, and SharePoint Online.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a team environment.
  • Dependable, self-driven, and detail-oriented, with a strong commitment to delivering high-quality results.
What We Offer

VillageReach offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.



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