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Virtual Client Support Specialist

2 months ago


New York, New York, United States Spade Recruiting Full time

Position Overview:
As a Virtual Client Support Specialist, your primary responsibilities will encompass both inbound and outbound communication, appointment scheduling, and delivering informative presentations to union members regarding our benefits.

Key Responsibilities:
- Engage in inbound and outbound communication with clients
- Schedule appointments for clients interested in our offerings
- Conduct presentations and explain insurance products and benefits packages via video conferencing
- Complete necessary applications for insurance products
- Report daily performance metrics
- Participate in optional training sessions
- Fulfill tasks required by underwriters to facilitate client approval for coverage

What We Offer:
- Weekly advances and performance bonuses
- Opportunities for long-term career advancement
- Flexible working hours
- Remote work-from-home options
- Residual income potential
- Comprehensive health benefits
- Personalized 1-on-1 training

Minimum Qualifications:
- Strong communication abilities
- Effective time management skills
- Must be 18 years or older
- Successful completion of a background check
- High school diploma (higher education preferred but not mandatory)

While customer service or retail experience is advantageous, it is not a strict requirement. In alignment with community wellness initiatives, all interviews will be conducted through video conferencing. This role offers the flexibility of remote work options.