Client Support Specialist

3 weeks ago


New York, New York, United States HANAC Inc Full time

About HANAC, Inc.
HANAC, Inc. is a reputable social services organization dedicated to assisting at-risk populations in New York City. With a longstanding commitment to community welfare, we strive to empower individuals through our various programs.

Position Overview
We are looking for a Client Support Specialist to become a vital part of our team. This role involves managing, tracking, and assisting program applicants effectively. The specialist will engage directly with participants, offering tailored resources and support to meet their unique needs.

  • Facilitate orientation sessions for potential applicants
  • Address inquiries from qualified participants
  • Maintain applicant records in our database
  • Prepare essential documentation for compliance reviews
  • Assist applicants in reaching their employment objectives
  • Collaborate with the program director to identify program requirements
  • Coordinate community outreach initiatives

Qualifications:

  • Bachelor's degree is preferred
  • Exceptional communication skills
  • Strong organizational and time management skills
  • Proficient in Microsoft Office Suite and Google Workspace
  • Minimum of 2 years experience in a related community service role

If you are committed to making a positive impact in the community and have a passion for helping others, we invite you to consider this fulfilling opportunity.



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