Charge Off Specialist
19 hours ago
We are seeking a highly motivated and detail-oriented Charge Off Specialist to join our team at DriveTime Family of Brands. As a key member of our collections team, you will be responsible for providing settlement offers and payment plans for charged-off loans and deficiency balances to our customers.
Key Responsibilities
• Generate customer contact for charged-off and deficiency balance loans
• Negotiate initial settlement offers and/or payment plans on remaining balances
• Provide excellent customer service to customers
• Maintain positive working relationships and communication with all operations groups
• Perform other related duties as assigned
Requirements
• High School Diploma or GED required
• 3-10 years of experience in collections, customer service, sales, or retail industry
• Comfortable working on-site and availability weekdays from 7am-5pm
What We Offer
• Competitive pay and benefits package
• Opportunities for growth and professional development
• Comprehensive training and support
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
Why DriveTime?
DriveTime Family of Brands is a Great Place to Work Certified company, and 90% of our employees say they feel right at home here. We offer a fun and high-energy work environment, with opportunities for growth and professional development. We are committed to providing our employees with every opportunity to grow professionally, with over 1,000 employees promoted year over year. We also offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(K) and company-paid life insurance policy. We are an Equal Opportunity Employer and a drug-free, tobacco-free workplace.
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