Technical Support Representative Role
2 weeks ago
ServiceTitan is a dynamic company that brings innovative solutions to the field service industry. As a key player in the market, we strive to deliver exceptional results and foster a collaborative culture.
In this role, you'll be part of a talented team that's shaping the future of field service operations. With a hybrid work model offering four days in the office and one day remote, you'll enjoy a perfect blend of flexibility and teamwork.
Key Responsibilities:
- Respond to client issues, which may require troubleshooting, training, or other assistance.
- Provide first-level troubleshooting of client issues to pinpoint causes, establish reproducible conditions, and clearly document scenarios.
- Follow established procedures for ticket management, prioritizing, resolving, and documenting client issues.
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Customer Service Representative
4 weeks ago
Plano, Texas, United States Bluewater Learning, Inc. Full timeWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Bluewater Learning, Inc.About the RoleThis is an excellent opportunity for individuals who enjoy working in customer-facing roles and have a passion for providing top-notch technical support.The successful candidate will provide first-line support to...
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Technical Support Specialist
4 weeks ago
Plano, Texas, United States The 20 Full timeAbout The JobWe are seeking a highly skilled Technical Support Specialist to join our team as an IT Help Desk representative. In this role, you will provide top-notch technical support to our clients nationwide via remote connection software.Job Responsibilities:Identify, analyze, and resolve common technical issues with workstations, mobile devices,...
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Technical Support Professional
4 weeks ago
Plano, Texas, United States Palo Alto Networks Full timeAbout Us:Palo Alto Networks is a global leader in cybersecurity, dedicated to protecting our digital way of life. Our mission is to be the cybersecurity partner of choice, and we're committed to delivering innovative solutions that address the evolving threat landscape.Career Opportunity: As a Technical Support Engineer, you will play a critical role in our...
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Technical IT Support Specialist
4 weeks ago
Plano, Texas, United States Movate Full timeJob OverviewMovate is a dynamic organization seeking an exceptional Technical IT Support Specialist to join our team. As a key member of our IT department, you will play a crucial role in providing top-notch support to our end-users.We are looking for a highly skilled and motivated individual with a strong background in End-User Computing, Windows 10 and 11,...
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Technical Support Specialist
10 hours ago
Plano, Texas, United States Raising Cane's Full timeJob OverviewRaising Cane's is a rapidly growing restaurant company seeking a highly skilled Technical Support Specialist to join its Restaurant Support Office (RSO) team. This role will play a critical part in ensuring that all technical and deployed IT solutions meet the company's approved specifications.
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IT Technical Support Expert
4 days ago
Plano, Texas, United States AXA Professionals Full timeAbout the JobWe are looking for an experienced IT Technical Support Expert to join our team at AXA Professionals. In this role, you will be responsible for providing technical support to our clients, including troubleshooting hardware and software issues, implementing virus detection and eradication procedures, and configuring and troubleshooting network...
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Technical Service Representative
2 weeks ago
Plano, Texas, United States Universal Processing Full timeRole SummaryThe Client Support role is a critical position that interacts directly with our clients and supports our sales effort. As a fully onsite position, this role requires 5 days of in-office work per week.ResponsibilitiesClient Application Processing: Process client applications for different credit card processing services and input client...
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Technical Support Specialist
7 hours ago
Plano, Texas, United States Repeat Consultants Full timeJob DescriptionWe are seeking a highly skilled TAC Support Engineer for a 12+ month contract position at our Plano, TX location. The ideal candidate will have strong technical skills and excellent customer service abilities.Responsibilities:Manage customer Severity 1 & 2 outage/tickets from start to finish.Professionally answer customer phone calls.Develop...
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Electronic Trading Support Representative
4 days ago
Plano, Texas, United States Aquas Financial Full timeJob Description:Aquas Financial is seeking a licensed support representative with expertise in the electronic trading industry. We create industry-leading trading software for retail and professional equity, option, and crypto traders. Our platform covers the full spectrum of the trading lifecycle, from consuming market data directly from major exchanges...
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Technical Support Specialist
10 hours ago
Plano, Texas, United States Smart Data Solutions LLC Full timeJob OverviewThe ideal candidate will have a strong technical background and excellent communication skills to provide top-notch support to our clients. This role requires a proactive approach to resolving customer issues, working closely with the development team, and ensuring seamless integration of new and existing clients.Key ResponsibilitiesManage...
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Multilingual Technical Support Specialist
2 days ago
Plano, Texas, United States Repeat Consultants Full timeAt Repeat Consultants, we are seeking a highly skilled Multilingual Technical Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients in a fast-paced environment.The estimated salary for this position is $85,000 - $115,000 per year, based on industry standards...
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Technical Support Professional
9 hours ago
Plano, Texas, United States Movate Full timeWe are Movate, a leading company in the industry, offering competitive compensation packages to our employees. Our estimated salary for this position is around $65,000 - $85,000 per year, depending on experience and qualifications.Job OverviewThe IT Support Engineer will play a crucial role in ensuring the smooth operation of our desktop technologies,...
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Technical Support Specialist
7 hours ago
Plano, Texas, United States HumCap, Inc. Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist (Java) to join our team at HumCap, Inc. The successful candidate will be responsible for providing technical support to clients and internal teams. This role requires strong communication skills, a solid understanding of software development, and the ability to work effectively in a...
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Cybersecurity Technical Support Specialist
6 days ago
Plano, Texas, United States Palo Alto Networks Full timeJob OverviewWe are seeking a highly skilled Cybersecurity Technical Support Specialist to join our team at Palo Alto Networks. This role involves providing post-sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web.In this position, you will work firsthand with our valued customers to...
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Technical Support Specialist
11 hours ago
Plano, Texas, United States Repeat Consultants Full timeJob DescriptionThis technical support role is a 12+ month contract with an estimated salary of $85,000-$110,000 based on the location in Plano, TX. As a TAC Support Engineer- VZW with Repeat Consultants, you will be responsible for effectively communicating orally internally and externally, managing customer Severity 1 & 2 outage/tickets from start to...
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Global Technical Support Engineer
1 day ago
Plano, Texas, United States Palo Alto Networks Full timeJob DescriptionWe're seeking a highly motivated and customer-focused professional to join our global Cortex XSOAR support team. As a Technical Support Engineer, you'll provide technical support, troubleshoot issues, and manage escalations within defined service level agreements.Your key responsibilities will include:Responding to user-reported issues and...
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Technical Support Coordinator
7 hours ago
Plano, Texas, United States OmniOn Power Full timeJob Title: Customer Support SpecialistWe are seeking an experienced Customer Support Specialist to join our team in Plano, Texas.Job SummaryThe successful candidate will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key Responsibilities:Deliver outstanding customer service through...
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Technical Support Expert
9 hours ago
Plano, Texas, United States Mercedes-Benz of Plano Full timeJob DescriptionAs a Technical Support Expert at Mercedes-Benz of Plano, you will be responsible for following all shop policy, procedure, safety, and environmental rules. You will work closely with our team to provide excellent customer service and ensure that our vehicles are maintained to the highest standards.
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Technical Support Engineer
4 weeks ago
Plano, Texas, United States Palo Alto Networks Full timeWe are seeking a highly motivated and customer-focused Technical Support Engineer to join our global Cortex XSOAR support team.Job DescriptionThe successful candidate will serve our customer base by providing technical support, answering incoming support inquiries, and managing escalations, phone calls, and emails effectively, efficiently, and friendly...
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Cybersecurity Engineer
4 weeks ago
Plano, Texas, United States Palo Alto Networks Full timeAbout UsPalo Alto Networks is a leading cybersecurity company that empowers organizations to protect their digital way of life. Our mission is to be the cybersecurity partner of choice, and we're committed to delivering innovative solutions that help our customers stay ahead of emerging threats.Job OverviewWe're seeking an experienced Cybersecurity Engineer...