Multilingual Technical Support Specialist

3 days ago


Plano, Texas, United States Repeat Consultants Full time

At Repeat Consultants, we are seeking a highly skilled Multilingual Technical Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients in a fast-paced environment.

The estimated salary for this position is $85,000 - $115,000 per year, based on industry standards and the location of Plano, TX 75023. If you have a passion for delivering high-quality technical support and are fluent in multiple languages, we encourage you to apply.

About the Role:

  • Provide technical support to customers via phone, email, and chat.
  • Troubleshoot complex technical issues and resolve them in a timely manner.
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.

Requirements:

  • Bachelor's degree in Engineering, Mathematics, or a related field.
  • Minimum 3 years of experience in a Tier 1/2 support role in a major telecommunications provider.
  • Excellent verbal and written communication skills in English and at least one additional language.

Benefits:

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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