Automotive Finance Account Manager

7 days ago


Dayton Ohio, United States GM Financial Full time
About the Role

The GM Financial Account Manager is responsible for driving sales, service, and support of assigned GM franchise dealers and associated GM Financial products. This team member will provide exceptional customer service by satisfying the business needs of the dealers, manufacturer partners, and GM Financial.

Key Responsibilities
  • Help equip dealers to sell more new GM units, used vehicles, and drive profitability
  • Manage assigned dealer relationships within a geographic territory to achieve key objectives while offering support and service on all GM Financial initiatives and systems
  • Maintain effective communication with dealers and internal partners
  • Be self-motivated with an ability to work both independently and collaboratively to drive change in your assigned market
  • Be mobile as long-term career mobility is a requirement for Account Managers with GM Financial
Qualifications
  • Professionally represent the brand and demonstrate our captive value proposition
  • Manage dealer relationships to drive sales and engagement with GM Financial
  • Support and market all programs, systems, incentives, and rewards
  • Act as a liaison between the dealer and the Credit Center, Funding, Commercial Lending, and other functional areas to resolve issues by partnering with subject matter experts
  • Analyze dealer-specific data using reporting tools and take appropriate action
  • Identify and resolve dealer issues presenting excessive risk to GM Financial such as portfolio issues, fraud, and dealer agreement violations
  • Promote a culture of teamwork, excellence, inclusion, and integrity
Requirements
  • Bachelor's Degree strongly preferred, or extensive relevant experience
  • 3-5 years of experience in the automotive industry, lending, or sales in related field preferred
  • 18 months as a GM Financial Account Manager, or completion of the Strategic Account Management Program preferred
What We Offer
  • Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays
  • Competitive salary and annual incentive; this role is eligible for phone/internet allowance and company vehicle program


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