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Partnership Development Manager
2 months ago
Transform the landscape of customer interactions. One dialogue at a time.
We are revolutionizing the industry with an innovative, conversation-focused platform that integrates team collaboration and customer engagement seamlessly. Driven by artificial intelligence and crafted by exceptional talent.
Our ethos is progressive, client-focused, and rooted in the firm belief that connections are the essence of business and life; connections with our clients through our renowned Exceptional Service, our offerings, and most importantly, with each other. Since our inception, over 100,000 businesses and more than 1 million users depend on Nextiva for their communication needs.
If you are eager to collaborate and innovate with remarkable individuals, showcase your unique personality, and play a pivotal role in assisting businesses in delivering outstanding experiences, you are in the right place.
Key Responsibilities
- Identify and engage new potential strategic partners who are eager to lead with Nextiva for their customer experience and collaboration requirements.
- Set clear expectations for the partner's role and outline how Nextiva will provide support.
- Develop a comprehensive business strategy with strategic partners that details mutually agreed partnership expectations, including promotional strategies for Nextiva products and services.
- Collaborate closely with internal teams, including Marketing, Sales Engineering, Training, and Product, to ensure all necessary support is established to maximize pipeline and revenue.
- Align closely with the Channel Sales team to ensure that pipeline growth forecasts are consistently met and exceeded.
- Work across functions to identify partner needs and define measurable solutions.
- Integrate with both internal and partner teams to represent the partner's voice effectively.
- Ensure that feedback is communicated back to internal teams while keeping external stakeholders updated on product and business developments.
Qualifications
- Experience in the CCaaS/CX sector is essential.
- Must reside in the designated territory to operate effectively.
- Bachelor's degree in a relevant field.
- Minimum of 2 years of experience in channel sales.
- Willingness to travel approximately 50% of the time.
- Proven track record in recruiting, training, coaching, and retaining successful strategic partners.
- Demonstrated success in driving partner business and marketing strategies.
- Ability to identify and prioritize business opportunities.
- Excellent communication skills, both written and verbal, with the ability to build relationships at all organizational levels.
- Understanding of partner economic models.
- Ability to establish productive working relationships and promote effective teamwork.
- Successful experience in indirect sales with channel go-to-market strategies.
- Adaptability to changes in roles and responsibilities.
- High-energy, self-motivated individual.
- Proven ability to work independently while collaborating with cross-functional teams.
- Strong organizational and time management capabilities.
- Analytical mindset with a proven ability to measure and govern performance.
Core Competencies:
- Results-Driven: The ideal candidate will be proactive, with a strong passion for problem-solving. They will simplify complex situations and challenge the status quo, seeking innovative ways to enhance success.
- Analytical Thinker: The successful candidate will be data-driven, able to articulate the rationale behind decisions, and anticipate challenges before they arise.
- Collaborative Attitude: The candidate will be team-oriented, competitive, and resilient, capable of motivating others while embracing a culture of service and learning.
Compensation and Benefits:
The compensation offered by Nextiva takes into account various factors, including skills, experience, and qualifications. For this role, the expected salary range is between $140,000 and $280,000, which includes base salary and target sales incentives. Additional benefits include a comprehensive employee benefits package covering medical, dental, vision, and more, along with a 401k plan with company matching.
Nextiva is committed to diversity and inclusion, ensuring a workplace free from discrimination and harassment. We participate in the E-Verify Program as required by law.
