Front Desk Representative

3 weeks ago


St Petersburg, Florida, United States Suncoast Center Full time
Job Description
Suncoast Center is seeking a Front Desk Representative to provide exceptional customer service and support to our clients. As a key member of our team, you will be responsible for managing the front desk operations, scheduling appointments, and ensuring a smooth and efficient workflow.

Key Responsibilities
- Function as the primary point of contact for clients and guests, providing a warm and welcoming environment from the outset.
- Manage check-in and check-out processes, collecting payments and updating client information as needed.
- Schedule appointments for clients and providers, coordinating schedules and managing workflow effectively.
- Provide confirmation and follow-up calls for future and missed appointments, demonstrating proactive communication and attention to detail.
- Maintain accurate records and ensure seamless transitions, working collaboratively with clinical staff to achieve timely client flow through scheduled services.

Salary Information
$48,000 - $58,000 per year, based on location and experience.

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