Front Desk Associate
3 weeks ago
We are seeking a highly skilled and detail-oriented Front Desk Personnel to join our team at Resource Property Management. This is a full-time position that requires excellent communication skills, attention to detail, and the ability to work independently.
Job DescriptionThis role involves managing the front desk area, responding to phone calls and messages, and providing exceptional customer service to residents and visitors. The ideal candidate will have a strong understanding of RPM's business operations and be able to enforce rules and regulations effectively.
Key Responsibilities:
- Manage the front desk area, including setting up computers, cameras, and phones
- Review daily logs for important information and keep a record of events
- Liaise with contractors, deliveries, and tradespeople, directing them to the north side service entrance and registering them as necessary
- Ensure all visitors sign the guest book and provide assistance when required
- Oversee residents moving in or out of the building, adhering to permitted hours and elevator use
- Enter service requests and issues into OneSource and walk the grounds four times per shift to ensure property maintenance
Requirements:
- Able to work under pressure, meet deadlines, and maintain a positive attitude
- Independent worker who can complete assignments within given instructions and parameters
- Maintain regular attendance consistent with RPM policies and practices
- Lift and carry up to 20 pounds and possess good oral and written comprehension
Estimated Salary: $45,000 - $60,000 per year
Benefits:
- Competitive salary
- Opportunities for professional growth and development
- A supportive and dynamic work environment
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