Front Desk Professional

3 weeks ago


St Augustine, Florida, United States Scenthound St. Augustine, FL Full time
Job Overview
As a Front Desk Professional at Scenthound, you will be responsible for driving membership sales, enhancing average ticket price, and providing exceptional customer service. You will also develop membership leads, answer phone calls, schedule appointments, and manage customer profiles and records. Additionally, you will manage cash drawer, resolve customer concerns, and retain memberships.

Key Skills:
  • Confidence in selling services and products
  • Ability to connect with customers (both canine and human) and provide outstanding customer service
  • Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
  • Effective communication with team members and dog parents (in person and on the phone)
  • Independently solve problems using Scenthound values and culture as a guide
  • Attention to detail
  • Time-management; Scheduling appointments efficiently
  • Accountability; hold oneself and others to Scenthound standards


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