Night Shift Service Representative

3 days ago


St Petersburg, Florida, United States Planet Fitness - St. Petersburg Full time
Job Description

We are seeking a highly motivated and customer-focused Customer Experience Ambassador to join our team at Planet Fitness - St. Petersburg. In this role, you will be responsible for providing exceptional service to our members and guests, ensuring a positive experience at our facility.

Key Responsibilities
  • Provide exceptional customer service to members and guests, responding to inquiries and concerns in a timely and professional manner.
  • Handle front desk activities, including answering phone calls, checking members into the system, and facilitating new member sign-ups.
  • Foster a clean and organized environment by assisting with daily tasks and maintenance.
Requirements and Qualifications
  • A customer service background and basic computer skills are necessary for success in this role.
  • A high school diploma or equivalent is required, with a minimum age of 18 years old.
  • Punctuality and reliability are crucial for this position.
  • Strong communication and problem-solving skills are essential to thrive as a Customer Experience Ambassador.
Work Environment
  • Continual standing and walking during shift.
  • Ability to work 3rd shift (overnights).
  • Occasional lifting up to 50 lbs may be required.

The estimated salary for this position is $ $48,000 - $58,000 per year, depending on experience and qualifications. Hours will be Tuesday, Wednesday, and Thursday nights from 10pm until 6am.



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