Financial Operations Supervisor

2 weeks ago

Muskogee, Oklahoma, United States MGM Healthcare Full time

At MGM Healthcare, we are dedicated to providing exceptional care to our residents, and we recognize that our greatest asset is our team. We are looking for dedicated and empathetic individuals who are passionate about delivering outstanding service in the senior living sector. MGM Healthcare collaborates with a wide network of skilled nursing facilities to foster a supportive environment for our small team of professionals, offering the resources and benefits of a larger organization. Your journey towards excellence starts with us at MGM Healthcare.

Compensation, Benefits, and Advantages of the Office Administration Manager:

  • Competitive salary based on experience
  • Accrue paid time off (PTO) from the start (full-time only)
  • 6 Recognized Holidays + 1 Floating Holiday
  • Up to $5,000 per year in tuition/education reimbursement for approved programs
  • Access to up to 75% of your net earned wages at the end of each shift
  • 401(k) Retirement plan with company-matched contributions after one year of service
  • Comprehensive medical (including Teledoc), dental, vision, life, and other voluntary insurance options for full-time employees

Key Responsibilities of the Office Administration Manager:

  • Oversee billing, accounts receivable, and collection processes within the facility.
  • Organize, assess, and supervise business office operations while managing assigned staff in line with established policies.
  • Engage with family members to collect necessary information and ensure accurate documentation of all payer sources in the electronic health record (EHR).
  • Assist with Medicaid Pending applications and collaborate with residents, families, and relevant agencies to secure center coverage through Medicaid.
  • Safeguard the integrity and confidentiality of all patient financial information.
  • Conduct collection activities for patient accounts.
  • Establish and maintain a comprehensive financial record-keeping system, including issuing receipts, preparing bank deposits, and recording payments with appropriate segregation of duties.
  • Collaborate with the home office billing team and payers to clarify billing requirements and ensure timely payment of claims.
  • Manage census activities, including daily, weekly, and monthly reconciliations with nursing and admissions departments.
  • Generate reports for analytical purposes as required.
  • Oversee month-end closing activities related to charge capturing and submission of all billing statements and invoices to payors.
  • Ensure adherence to all policies and procedures related to billing.
  • Monitor ongoing projects associated with accounts receivable, billing, and collections within the facility.
  • Manage the Resident Trust Account for in-house residents, including weekly and monthly reconciliations.
  • Oversee Center Petty Cash, ensuring weekly and monthly reconciliation and reimbursement.
  • Maintain personnel files in compliance with applicable legal standards.

Qualifications for the Office Administration Manager:

  • A high school diploma or equivalent is required, with some college or technical coursework and a minimum of three years of relevant experience, preferably in an Office Management role, or any equivalent combination of education and experience that provides the necessary knowledge, skills, and abilities.
  • Familiarity with Medicaid, Medicare, and Private Pay systems is preferred.
  • Experience in Office Management is advantageous.
  • Background in skilled nursing, geriatric, and long-term care settings is preferred.
  • Candidates must maintain a working email address and phone number for employer communication.
  • Proficient in computer software (Microsoft Office Suite) and hardware, as well as HRIS systems.
  • Strong interpersonal skills to manage sensitive information and documentation while ensuring privacy and confidentiality.
  • Attention to detail in composing, typing, and proofreading materials, prioritizing tasks, and meeting deadlines.
  • Good to excellent spelling, grammar, and written communication skills.
  • Excellent telephone and oral communication abilities.
  • Must be a collaborative team player with the capacity to work independently and efficiently in a fast-paced environment.
  • Ability to operate standard office equipment (printers, copiers, fax machines, etc.).

EEO Statement:

MGM Healthcare is committed to providing equal employment opportunities. We adhere to all state, federal, and local laws that prohibit discrimination in employment, including recruitment, hiring, placement, promotion, transfers, compensation, benefits, training, programs, workforce reductions, termination, and recall. We strive to ensure equal opportunity for employment to all qualified individuals without regard to legally protected characteristics.

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