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Shift Operations Manager

2 months ago

Muskogee, Oklahoma, United States Neubauer Restaurant Corp. Full time

Job Summary

We are seeking a highly skilled and experienced Shift Supervisor to join our team at Neubauer Restaurant Corp. As a Shift Supervisor, you will be responsible for ensuring the smooth operation of our restaurants during assigned shifts.

Key Responsibilities

  • Manage restaurant operations, including staff supervision, customer service, and inventory management
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with management to achieve sales goals and improve profitability
  • Recruit, train, and develop high-performing team members
  • Ensure compliance with company policies and procedures
  • Monitor and control labor costs, inventory, and supplies
  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner

Requirements

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 2 years of experience in a supervisory role in the food service industry
  • Proven track record of success in managing teams and driving sales growth
  • Excellent communication, leadership, and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Physical ability to stand for long periods and lift up to 50 pounds

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Flexible scheduling and work-life balance
  • Recognition and rewards for outstanding performance