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Clinical Operations Supervisor

2 months ago

Muskogee, Oklahoma, United States Gentiva Hospice Full time

About Gentiva Hospice:
Gentiva Hospice is a proud member of the Gentiva family, recognized as a leader in hospice, palliative care, home health, and personal home care services.

We are dedicated to standing by those in need, providing comprehensive physical, emotional, and spiritual support to patients and their families, enabling them to cherish every moment together.

Our commitment to enhancing the experience for caregivers and clinicians translates into superior care for all. We provide continuous professional development, maintain lower nurse-to-patient ratios, and offer extensive benefits for eligible team members.

Position Overview:
We are seeking a Clinical Operations Supervisor to become an integral part of our team. This role involves direct reporting to the Executive Director, Administrator, or Senior Patient Care Manager.

Key Responsibilities:
- Oversee the daily operations of the assigned hospice location, ensuring the clinical components of the hospice program are effectively administered.
- Ensure the delivery of high-quality care to patients.
- Manage the site in the absence of senior leadership.
- Supervise clinical, administrative, and recordkeeping activities.
- Respond promptly and compassionately to phone inquiries and referrals.
- Participate in the on-call nursing schedule and provide direct skilled nursing care in patients' residences.

Qualifications:
- Registered Nurse with at least an Associate's Degree in Nursing from an accredited institution.
- Bachelor's Degree in Nursing is preferred.
- Minimum of three years of direct patient care experience in a clinical environment.
- At least one year of management or supervisory experience is required.
- Two or more years of experience in hospice or home care settings are essential.
- Current nursing license in the state of employment is mandatory.

Licenses and Certifications:
- Valid nursing license in the state of employment.
- CPR Certification.
- Current automobile insurance and a valid driver's license.

Personal Attributes:
- Demonstrated sensitivity to the needs of terminally ill patients and their families, both before and after the patient's passing.
- Ability to adapt to various tasks and maintain efficiency and composure under changing circumstances.
- Effective communication skills across diverse socioeconomic backgrounds.
- Capability to influence opinions and attitudes regarding care and support.
- Strong advocacy for patients' rights and needs.

Specialized Knowledge and Skills:
- In-depth understanding of the hospice concept and the roles of various disciplines involved in providing hospice services.
- Excellent patient assessment capabilities.
- Proficient in both oral and written communication.
- Comprehensive knowledge of managed care principles and regulatory guidelines.

Benefits:
- Comprehensive health insurance coverage.
- 401k retirement plan.
- Tuition reimbursement opportunities.
- Paid time off (PTO).
- Participation in a fleet program.
- Competitive salary structure.
- Mileage reimbursement.
- Opportunities for professional growth and development.

Legal Notice:
This position is classified as safety-sensitive. Employees must meet minimum requirements to qualify for benefits. We are an equal opportunity employer and maintain a drug-free workplace.