Operations Associate

3 days ago


Durham, North Carolina, United States Piper Companies Full time

Piper Companies is seeking a highly skilled Operations Associate to join their team in the Durham, North Carolina area. This is a full-time position that requires the ability to work onsite 3 days a week.

The successful candidate will be responsible for reviewing and processing applications, ensuring accuracy and compliance. They will also be a problem solver, identifying root cause issues and working closely with internal and external stakeholders to assist with processing, claims, and applications.

Key Responsibilities:

  • Review and process applications, ensuring accuracy and compliance
  • Be a problem solver, identifying root cause issues and implementing solutions
  • Work closely with internal and external stakeholders to assist with processing, claims, and applications

Qualifications:

  • Bachelor's degree is required
  • Interest in working in a customer-centric environment, supporting internal and external stakeholders via email, phone, and virtual communication
  • Utilize communication, multitasking, and attention to detail in a fast-paced environment
  • Ability to use Microsoft Office, collaboration tools, and other computer applications and tools for the job

Compensation and Benefits:

  • Hourly rate: $21-23 based on experience
  • Full benefits, including medical, dental, vision, 401k, PTO, and holidays

Keywords: Operations Associate, annuity, beneficiary, customer service, on-site, hybrid, empathy, life insurance, problem solver, phone, email, text, chats, customer support, written communication, verbal communication, client-focused, client support, time management, Operational Specialist



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